I would propose that if they are unwilling to bring in outside help, then it 
becomes more important that your group receive some kind of training 
beforehand.  Depending on  your Microsoft agreement, there may be funds 
available to offset some of the cost of migration as well as training dollars!

-Paul

From: helpdesk UK [mailto:uk.helpd...@gmail.com]
Sent: Tuesday, January 04, 2011 7:02 AM
To: MS-Exchange Admin Issues
Subject: Re: Designing & Implementing Exchange 2010 in the new year.

I completely agree with your comments and I would not do that either but the 
fact is as follows...simply to convince management that we need to get it right 
& has been a massive challenge itself but they have agreed on one condition 
that internal IT would have to design and implement this solution. Getting 
external companies involved is not possible due to the cost. I guess the IT 
Director is trying to justify our jobs & savings as we are going through 
redundancy due to a merger in all depts. :(

So as a team of 5 we have to perform 100% !!!
So coming back to your comments are fantastic some information I could not find 
anywhere :)

So when you  "four HT/CAS combinations" say do you mean a combined role 
installation ? The number of users could double within two years would that 
still be recommended approach OR should we stick to a distributed approach ?

1. RTO : This will be D2D2T (T = Tape Library) solution using veritas. We are 
also considering a  de-duplicator but that is being discussed.

2.  User mix this was amazing question it completely slipped out of my mind ?
Three types of Users we will provide service for are as follows:

Based on 10K Users
================

a. OWA Users                                                    = 8 k ( They 
will use only OWA internally and while at home )
b. Outlook Users                                               = Per site we 
will have approx 300 users using Outlook ( Current Total = 2000 Users )
c. Mobile Phone users ( IPhone / HTC )       = These users will be the same 
users in point 2 but I would probably say not even 500 users will be given 
company phones for this purpose.

Those 2000 users mentioned above in (b) will also have DAG enabled Database and 
will spread them accross 3 servers. All servers will be in the single AD site, 
same physical Data Center and subnet.

I hope by this discussion I will get a firm understanding of how many servers 
we will need & what roles will reside on which servers.

3. But are there any guidelines that the name for OWA / ecp etc....should not 
be the same as the RPC ARrray ?

4. My impression was exchange 2010 generates a self signed ssl at the time of 
the install or is this a manual task for SSL / TLS ?

8. I am beginning to read up on this one.... :)  "Set-OutlookProvider"  :) I 
hope this is the answer to all our problems for Outlook configuration.


Thank you so much and looking forward for some ideas. :)

cheers

Jim



On 3 January 2011 17:16, Michael B. Smith 
<mich...@smithcons.com<mailto:mich...@smithcons.com>> wrote:
So....a detailed design of this magnitude is not something I would attempt to 
do via email. That being said, you've obviously done lots of investigation 
already, which is a good thing. I'd recommend you sit down with someone who has 
done a migration this large and spend a couple of days coming up with a 
detailed plan.

I think you don't need that many servers based on 15K users.  I'd probably go 
with four HT/CAS combinations.

[1] what's your RTO? What, if anything is your backup speed/mechanism? That's 
the questions that defines the answer.

[2] Depends on your user mix. If everyone is Outlook and you want one CAS to be 
able to handle the load of two CAS in case of h/w failure, I'd probably look at 
limiting my NORMAL active user count to around 4,000. What you want to watch 
out for is TCP port exhaustion. 4K users is probably going to sit around 25K 
ports, 8K users about 50K ports, which still gives you a little headroom for 
multi-mailbox users. Bumping that to 5,000 is too many. On the other hand, if 
everyone is using OWA, that's one port per CAS and if you size your hardware 
right, you can support 20K users on that CAS.

Note: Outlook uses about six TCP ports per mailbox. Doesn't matter whether 
Outlook Anywhere or MAPI; it's still about six ports. Every additional mailbox 
that you have Outlook open adds ANOTHER six ports. So, if your normal 
configuration is to have every user open their own mailbox plus a shared 
mailbox, you've just cut your headcount that can be served by a single CAS in 
half.

[3] as long as you configure all the internal and external URI's properly, 
Exchange doesn't care.

[4] You need your OWA name, your autodiscover name, and I like to add my SMTP 
name. That's it. You must have (minimally) a self-signed certificate on every 
hub so that every hub can communicate with every other hub and MB server using 
SSL/TLS. All communications are encrypted.

[8] proper configuration of your OutlookProviders (see Set-OutlookProvider) and 
autodiscover handle this.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com<http://theessentialexchange.com/>

From: helpdesk UK [mailto:uk.helpd...@gmail.com<mailto:uk.helpd...@gmail.com>]
Sent: Saturday, January 01, 2011 8:55 AM
To: MS-Exchange Admin Issues
Subject: Designing & Implementing Exchange 2010 in the new year.

Hi

Wish everyone a Happy New Year!!!

Currently we have Lotus Domino and Windows 200 AD and it has not been 
maintained well. Also due to various business reasons the migrations have been 
long over due; hence we will be getting rid of it all soon and moving to 
Windows 2008 and Exchange 2010. We are not migrating stuff it will all be a new 
install and users will be imported from scratch. Our internal AD FQDN and 
external FQDN are changing too due to business mergers. I have been tasked to 
sort out the Exchange 2010 design.

New FQDN
=========
externalfqdn.com<http://externalfqdn.com/>      = External Name Space
internalfqdn.internal = Internal Name Space (AD 2008 R2)
No. of Users
==========
Total number of users will be approx. 10,000 to start off with and potential 
for another 3000 in 6 months' time. But after a year the business plans are to 
grow even more so the solution is being designed with that in mind so we can 
expand easily.
CAS servers
===========
CAS1.internalfqdn.internal
CAS2.internalfqdn.internal
CAS3.internalfqdn.internal
CAS4.internalfqdn.internal

Mail Servers
============
MBX1.internalfqdn.internal
MBX2.internalfqdn.internal
MBX3.internalfqdn.internal
MBX4.internalfqdn.internal
HT Servers
==========
HT1.internalfqdn.internal
HT2.internalfqdn.internal

HLB (Hardware Load Balancers)
==========================
2 * HLB ( this is still being discussed no product has been finalised yet )
Virtualisation
===========
VMware ESX is the product of choice and all servers will be running virtually 
and storage will be on a fibre SAN.

Queries
======

1.       How many users should we have in one database?

2.       How many users should we have overall on one single server?

3.       We intend to use the same FQDN name internally and externally on the 
CAS server URL setting; in spite of our FQDN internally and externally are not 
the same. Is this recommended or any known gotchas?

a.       External URL ( mail.externalfqdn.com<http://mail.externalfqdn.com/> )

b.      Internal URL ( mail.externalfqdn.com<http://mail.externalfqdn.com/> )

c.       We will apply the external URL using the new "Configure External 
Client Access Domain wizard" and the internal URL's manually using power shell.

d.      We will also create a new AD zone for our external FQDN and ensure 
required records point to internal ip address of the HLB ( www / mail / 
autodiscover / etc.... )

4.       Clarification on the SAN certificate.

a.       We intend to do SSL Offloading on HLB any gotchas/recommendations?

b.      If we have a HLB than we only need a single SAN cert correct on the HLB?

c.       Will the CAS servers need any certificates at all I guess not due to 
the two points above)?

d.      Do we need to add any more FQDN's / hostnames in the list mentioned 
below for the SAN certificate? E.g. server NETBIOS names / internal FQDNS of 
CAS servers?


SAN certificate for CAS servers & DNS records requirements
=================================================

mail.externalfqdn.com<http://mail.externalfqdn.com/>                       = 
(OWA + ECP + EAS + OAB + EWS )
autodiscover.externalfqdn.com<http://autodiscover.externalfqdn.com/> = Auto 
Discover
internalfqdn.internal
autodiscover.internalfqdn.internal
?
?
?


5.        DNS A records which will be created are as follows:

mail.externalfqdn.com<http://mail.externalfqdn.com/>                       = 
(OWA + ECP + EAS + OAB + EWS)
autodiscover.externalfqdn.com<http://autodiscover.externalfqdn.com/>= Auto 
Discover
autodiscover.internalfqdn.internal

outlook.externalfqdn.com<http://outlook.externalfqdn.com/>      = (RPC CAS 
Array FQDN)

6.       All of the DNS records mentioned above will be created and pointed to 
the HLB ip address?

a.       Either the external NAT'ed ip address.

b.      Internal ip address of HLB (VIP)

7.       We will implement DAG on a single database only with 3 copies which 
will hold the most critical mailboxes only. All the rest of the databases will 
have normal databases without DAG.

8.       We are still trying to figure out the best and easiest way to manage 
outlook settings for different types of users.

a.       Mobile users who will need access to Outlook when on the move 
seamlessly.

b.      Static desktop users who will not need that kind of access so we need 
to apply outlook settings accordingly.

c.       To achieve the above is the old fashioned "outlook.prf" the only way 
or GPO has been enhanced to provide such features.

d.      What we don't want is the msstd: settings to be applied to users who 
don't need them and let them connect normally. On the other hand mobile users 
when in office will use the msstd: settings and automatically resolve to an 
internal ip address of the HLB (as mentioned in (point 3 (d) above) & once they 
go out of the office DNS will resolve to external ip add of the firewall which 
is than NAT'ed to the HLB.

Any other things we should consider and have not thought off please feel free 
to express your thoughts.


Thanks
Jim

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