I have a local autodiscover entry in the internal DNS settings for the network, but the problem is because of red tape, we don't have access to change any external DNS records that point to the company's FQDN, so I can't make an external autodiscover.domain.edu A record - at least not right now. I can probably make one in the not-so-distant future, but right now since we're having this trouble I need to figure out how to resolve it.
We just have one Exchange 2010 server. EXRCA just fails on everything, probably because there are no external autodiscover records anywhere. My problem is I need the users to be able to connect with Outlook Anywhere for the remote locations which have dedicated VPN connections but not enough bandwidth to use the VPN connection to connect directly. Outlook Anywhere works great for them, but if the settings keep changing we have issues. In addition, for whatever reason I can't directly connect an Outlook client, I can only connect it with an Outlook Anywhere configured client. I understand how it works, but my problem is figuring out how to fix it when it doesn't work. In this case, the bottom line is I need to find out how to make it work without any external lookups. I have internal A records and split-DNS setup, yet I get weird things like this happening where an Outlook client can't connect directly or shows offline, or an Outlook client is configured correctly with Outlook Anywhere settings and then the next day the settings are all changed. Thanks for any assistance provided! Jay Dale Senior Systems Administrator p:281-574-2414 -----Original Message----- From: Wright, Seth - wrightst [mailto:wrigh...@jmu.edu] Sent: Friday, November 04, 2011 3:49 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Anywhere gets reconfigured You don't need a SRV record for Autodiscover if you can use any of the other methods, but since you don't provide any information on why you think you need the SRV record and can't use any of the other methods, I can't say whether you need it or not. Do you have an A record for autodiscover.domain.edu? If no, are there reasons that prohibit using that method? How many CASes do you have? Have you checked the Outlook Anywhere / Autodiscover settings for each CAS? Do you have a client access array set up? It would also be really helpful to know what the ExRCA site is telling you. Also, perhaps answering Michael's question about the Autodiscover XML fragment would generate more helpful responses. To me, it appears that you don't quite understand how Autodiscover works--knowledge of which is essential to understanding how Exchange 2007/2010 operates. In answer to your questions below: 1. Yes, Outlook clients can connect "directly" to Exchange--if you've set up a client access array and set all your databases to use it (and other things I'm leaving out). Outlook Anywhere (old RPC/HTTPS) is not required for "local" clients that can access Active Directory. 2. Yes. http://technet.microsoft.com/en-us/library/bb124251.aspx 3. www.testexchangeconnectivity.com - sixth check-box down ("Outlook Autodiscover"). It's been a while since I've had to deal with Autodiscover, so some of my info may be fuzzy. When in doubt, check TechNet. What may also be helpful is if you control-click on the Outlook icon in the system tray, choose "Test E-mail AutoConfiguration", uncheck the two Guesssmart boxes, and click the Test button. Send the XML from the XML tab...which is essentially what Michael asked for 11 days ago, I believe. As an aside, why would setting up a SRV record on an EDU domain pose a problem? --- seth wright (wrigh...@jmu.edu) lead exchange administrator 540.568.2912 (office) james madison university On Nov 4, 2011, at 2:36 PM, Jay Dale wrote: > Can anybody help with this? > > Jay Dale > Senior Systems Administrator > P:281-574-2414 > > From: Jay Dale [mailto:jd...@unetek.com] > Sent: Friday, November 04, 2011 11:14 AM > To: MS-Exchange Admin Issues > Subject: RE: Outlook Anywhere gets reconfigured > > I thought everything was set up correctly, but now I have 2 issues: > > 1. Local users can't directly access the Exchange server. When you > remove any Outlook Anywhere settings and try to connect directly, it goes > offline. Is there a way for local users to not use Outlook Anywhere and > connect directly to Exchange? > 2. We still can't add any SRV records on their DNS provider - is there > a way to get it to work without it? > 3. How can I verify that Autodiscover is set up correctly? I added a > user yesterday and she was working fine, then today her Outlook Anywhere > settings disappeared and she couldn't connect at all, even via TCP/IP. > > Really could use some help on this. I don't have a lot of research time and > the client is breathing down my neck for an answer. > > Thanks, > > Jay > > Jay Dale > Senior Systems Administrator > P:281-574-2414 --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
