Can anybody help with this? Jay Dale Senior Systems Administrator P:281-574-2414
From: Jay Dale [mailto:jd...@unetek.com] Sent: Friday, November 04, 2011 11:14 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Anywhere gets reconfigured I thought everything was set up correctly, but now I have 2 issues: 1. Local users can't directly access the Exchange server. When you remove any Outlook Anywhere settings and try to connect directly, it goes offline. Is there a way for local users to not use Outlook Anywhere and connect directly to Exchange? 2. We still can't add any SRV records on their DNS provider - is there a way to get it to work without it? 3. How can I verify that Autodiscover is set up correctly? I added a user yesterday and she was working fine, then today her Outlook Anywhere settings disappeared and she couldn't connect at all, even via TCP/IP. Really could use some help on this. I don't have a lot of research time and the client is breathing down my neck for an answer. Thanks, Jay Jay Dale Senior Systems Administrator P:281-574-2414 From: Jay Dale [mailto:jd...@unetek.com] Sent: Tuesday, October 25, 2011 8:54 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Anywhere gets reconfigured I'm sorry if I'm insulting your intelligence Michael - I've followed this list a long time and don't post too often. I've tested with EXCRA and unfortunately I can't add the SRV record for autodiscover at this point. However I've set up split-DNS onsite, pointed an A record to the external and internal IP addresses of the mail server, ran the shell commands to point autodiscover to the external domain name, tested the Web Services with all succeeding in the shell, and have a valid certificate from GoDaddy with autodiscover as an alternative name. So you're saying that all I need to do is set up the SRV record, which in this case being an edu domain I'm having to jump through hoops to accomplish, and everything will work? Because so far everything I've read and done seems to have been done already. Thanks, Jay Jay Dale Senior Systems Administrator p:281-574-2414 From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Tuesday, October 25, 2011 3:54 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Anywhere gets reconfigured See what I wrote earlier and answer the question: www.exrca.com<http://www.exrca.com> What is the XML for Autodiscover? That'll answer your question. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Jay Dale [mailto:jd...@unetek.com]<mailto:[mailto:jd...@unetek.com]> Sent: Tuesday, October 25, 2011 2:44 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Anywhere gets reconfigured Ok, I've configured it properly (I think), but even after multiple reboots and logins, Citrix users are not getting the updated information in Outlook. I've even set it up in GP to enforce it and they still aren't getting the updated information - it keeps using Basic auth and the servername instead of the FQDN. Jay Dale Senior Systems Administrator P:281-574-2414 From: Michael B. Smith [mailto:mich...@smithcons.com]<mailto:[mailto:mich...@smithcons.com]> Sent: Monday, October 24, 2011 3:12 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Anywhere gets reconfigured Because someone changed something. D'oh! You can't NOT have autodiscover configured, unless you removed the vDIR from all your CAS. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Jay Dale [mailto:jd...@unetek.com]<mailto:[mailto:jd...@unetek.com]> Sent: Monday, October 24, 2011 2:05 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Anywhere gets reconfigured We don't have Autodiscover configured - they were running Exchange 2003 and migrated a couple of months ago. They were working fine until now. Why would it change all of a sudden? Jay Dale Senior Systems Administrator P:281-574-2414 From: Michael B. Smith [mailto:mich...@smithcons.com]<mailto:[mailto:mich...@smithcons.com]> Sent: Monday, October 24, 2011 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Anywhere gets reconfigured www.exrca.com<http://www.exrca.com> What is the XML for Autodiscover? That'll answer your question. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Jay Dale [mailto:jd...@unetek.com]<mailto:[mailto:jd...@unetek.com]> Sent: Monday, October 24, 2011 1:20 PM To: MS-Exchange Admin Issues Subject: Outlook Anywhere gets reconfigured Hey all, I'm in a bit of a dilemma. I have a client using Exchange 2010 running Outlook Anywhere. They use Outlook 2007 primarily. They also use Citrix Presentation 4.0 to run Outlook. Everything was running fine until Saturday they said, and then they started getting the error "There is a problem with the proxy server's security certificate. The name on the security certificate is invalid or does not match the name of the target site SERVERNAME." Their certificate is valid and has been working fine in Outlook Anywhere for a while now, so I went and looked at the Exchange proxy settings for one user on the Citrix server logged in as that user. When I pull it up, the first line now says https://SERVERNAME rather than https://office.domain.com like it's supposed to. The next line says msstd:office.domain.com like it's supposed to. Somehow that first line has changed throughout the organization. I went into the shell and made sure the External URL settings were correct and Get-OutlookAnywhere shows the office.domain.com as listed as the External proxy server name. My question is this - we can go manually to each user, log in Citrix as that user, change their mail profile manually so it points to office.domain.com the way its supposed to, and they start working again. But there are 300 users and we can't manually do each one. So how did it change in the first place and what's the best way to change it companywide? Thanks for any assistance! Jay Thanks, Jay Jay Dale Senior Systems Administrator Unetek, Inc. Phone: 281.574.2414 Email:jd...@unetek.com<mailto:jd...@unetek.com> Confidentiality Notice: This e-mail, including any attached files, may contain confidential and/or privileged information for the sole use of the intended recipient. If you are not the intended recipient, you are hereby notified that any review, dissemination or copying of this e-mail and attachments, if any, or the information contained herein, is strictly prohibited. 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