Ok. Sign into OWA and clear their device partnerships and see if that gets them going again.
If that doesn't work, enable logging in IIS and take a look at what's happening with the connections from that level. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Adm [mailto:sms...@gmail.com] Sent: Thursday, November 10, 2011 4:37 PM To: MS-Exchange Admin Issues Subject: Re: Mobile Access Problems After Mailbox Move from 2003 to 2010 We're aware of the privileged user problem ... I experienced it myself :) These are regular users who have no access problems prior to the move. After the move they access everything fine via Outlook 2010, but their mobile devices aren't connecting. On Thu, Nov 10, 2011 at 4:09 PM, Greg Olson <gol...@markettools.com<mailto:gol...@markettools.com>> wrote: You can try this. Go into and affected persons ad account, open the security tab (Advanced options under view if its not showing), click advanced, and check to see if the "Include inheritable permissions from this object's parent" is checked. If not check it and try it again from the mobile phone. Same issue as this: http://thoughtsofanidlemind.wordpress.com/2010/10/08/ex2010-insufficient-access/ or http://zahirshahblog.com/2011/05/06/solution-iphone-smartphone-active-sync-users-are-not-able-to-connect-exchange-2010-cas-active-sync-after-migrating-from-exchange-2007-cas-active-sync/ We had a ton of this when migrating from 2003 to 2010. Good luck -Greg p.s. if these users are members of certain protected groups this is normal: http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx From: Adm [mailto:sms...@gmail.com<mailto:sms...@gmail.com>] Sent: Thursday, November 10, 2011 12:57 PM To: MS-Exchange Admin Issues Subject: Re: Mobile Access Problems After Mailbox Move from 2003 to 2010 CAS array and legacy.domain.com<http://legacy.domain.com> have been established and working fine. Is that what you were looking for? On Thu, Nov 10, 2011 at 3:31 PM, Michael B. Smith <mich...@smithcons.com<mailto:mich...@smithcons.com>> wrote: So tell us how you configured legacy interop between 2003 and 2010. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Adm [mailto:sms...@gmail.com<mailto:sms...@gmail.com>] Sent: Thursday, November 10, 2011 2:40 PM To: MS-Exchange Admin Issues Subject: Mobile Access Problems After Mailbox Move from 2003 to 2010 We have a number of incidents open with users whose mailboxes were moved last night. (This is our first large number of mailbox moves) One or two from the iOS customers, but MANY from Android, Windoes Mobile (pre V7), and Symbian customers. For some, a hard reset of their phone and possibly a deletion and recreation of their mail config solved the problem. Some of the mobile devices are stubbornly not working after that. Also, we do not support BES for our users with Blackberries, so they access their mail through BIS. (don't ask - politics) We cannot get their devices to sync at all after the migration. Anyone have the same problems? Thx in advance for any assistance. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist -- smsadm --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist -- smsadm --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
