Thanks for the suggestions.
We'll try tonight/tomorrow.

Appreciate the help

On Thu, Nov 10, 2011 at 4:41 PM, Michael B. Smith <mich...@smithcons.com>wrote:

>  Ok. Sign into OWA and clear their device partnerships and see if that
> gets them going again.****
>
> ** **
>
> If that doesn’t work, enable logging in IIS and take a look at what’s
> happening with the connections from that level.****
>
> ** **
>
> Regards,****
>
> ** **
>
> Michael B. Smith****
>
> Consultant and Exchange MVP****
>
> http://TheEssentialExchange.com****
>
> ** **
>
> *From:* Adm [mailto:sms...@gmail.com]
> *Sent:* Thursday, November 10, 2011 4:37 PM
>
> *To:* MS-Exchange Admin Issues
> *Subject:* Re: Mobile Access Problems After Mailbox Move from 2003 to 2010
> ****
>
> ** **
>
> We're aware of the privileged user problem ... I experienced it myself :)
>
> These are regular users who have no access problems prior to the move.
> After the move they access everything fine via Outlook 2010, but their
> mobile devices aren't connecting.****
>
>  On Thu, Nov 10, 2011 at 4:09 PM, Greg Olson <gol...@markettools.com>
> wrote:****
>
> You can try this. Go into and affected persons ad account, open the
> security tab (Advanced options under view if its not showing), click
> advanced, and check to see if the “Include inheritable permissions from
> this object’s parent” is checked. If not check it and try it again from the
> mobile phone. ****
>
> Same issue as this:
> http://thoughtsofanidlemind.wordpress.com/2010/10/08/ex2010-insufficient-access/
> ****
>
> or****
>
>
> http://zahirshahblog.com/2011/05/06/solution-iphone-smartphone-active-sync-users-are-not-able-to-connect-exchange-2010-cas-active-sync-after-migrating-from-exchange-2007-cas-active-sync/
> ****
>
>  ****
>
> We had a ton of this when migrating from 2003 to 2010. ****
>
> Good luck****
>
> -Greg ****
>
>  ****
>
> p.s. if these users are members of certain protected groups this is normal:
> ****
>
> http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx****
>
>  ****
>
>  ****
>
>  ****
>
> *From:* Adm [mailto:sms...@gmail.com]
> *Sent:* Thursday, November 10, 2011 12:57 PM****
>
>
> *To:* MS-Exchange Admin Issues
> *Subject:* Re: Mobile Access Problems After Mailbox Move from 2003 to 2010
> ****
>
>  ****
>
> CAS array and legacy.domain.com have been established and working fine.
> Is that what you were looking for?****
>
> On Thu, Nov 10, 2011 at 3:31 PM, Michael B. Smith <mich...@smithcons.com>
> wrote:****
>
> So tell us how you configured legacy interop between 2003 and 2010. ****
>
>  ****
>
> Regards,****
>
>  ****
>
> Michael B. Smith****
>
> Consultant and Exchange MVP****
>
> http://TheEssentialExchange.com****
>
>  ****
>
> *From:* Adm [mailto:sms...@gmail.com]
> *Sent:* Thursday, November 10, 2011 2:40 PM
> *To:* MS-Exchange Admin Issues
> *Subject:* Mobile Access Problems After Mailbox Move from 2003 to 2010****
>
>  ****
>
> We have a number of incidents open with users whose mailboxes were moved
> last night. (This is our first large number of mailbox moves)
>
> One or two from the iOS customers, but MANY from Android, Windoes Mobile
> (pre V7), and Symbian customers.
> For some, a hard reset of their phone and possibly a deletion and
> recreation of their mail config solved the problem. Some of the mobile
> devices are stubbornly not working after that.
>
> Also, we do not support BES for our users with Blackberries, so they
> access their mail through BIS. (don't ask - politics)
> We cannot get their devices to sync at all after the migration.
>
> Anyone have the same problems?
>
> Thx in advance for any assistance.****
>
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