I had already check that.  Im just going to recreate the MBX.

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Friday, April 05, 2013 5:17 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

sorry , click on "allow inheritncae or inheritaable permissions"  can think of 
the correct syntax











Jean-Paul Natola



________________________________
From: ji...@jt-solution.com<mailto:ji...@jt-solution.com>
To: 
exchangelist@lyris.sunbelt-software.com<mailto:exchangelist@lyris.sunbelt-software.com>
Subject: RE: activesync not loading email for user
Date: Fri, 5 Apr 2013 03:33:55 +0000
What do I do in the advanced screen?  Just click ok?

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Thursday, April 04, 2013 8:10 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

Try this- ADUC  view "advanced features" right click the failing users- 
porperties-securit- advanced-

click ok, nad have them try to resyncing within 30 minutes











Jean-Paul Natola



________________________________
From: ji...@jt-solution.com<mailto:ji...@jt-solution.com>
To: 
exchangelist@lyris.sunbelt-software.com<mailto:exchangelist@lyris.sunbelt-software.com>
Subject: RE: activesync not loading email for user
Date: Thu, 4 Apr 2013 22:50:43 +0000
After finally getting the credentials to login to the mail server this is what 
I found in event viewer:

Unexpected Exchange mailbox Server Error:.....HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.

I'm thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don't that that is the case.  Any ideas? 
 I don't want to create a new mailbox and have the same issue.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable "unknown device support" in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy

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