did you check the event logs for "no permission to create activesync object" something along those lines- make sure you have Make sure the user has inherited permission granted to domain\Exchange Servers to allow List, Create child, Delete child of object type "msExchangeActiveSyncDevices" and doesn't have any deny permissions that block such operations
Jean-Paul Natola From: ji...@jt-solution.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: activesync not loading email for user Date: Sat, 6 Apr 2013 00:47:23 +0000 Yes, I did it almost immediately and tried on different mobile devices as well. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Friday, April 05, 2013 5:46 PM To: MS-Exchange Admin Issues Subject: RE: activesync not loading email for user >From what i've exerienced, you have to the the sync pretty soon after checking >it off, because it will revert- Have you tried testing on a different device? Jean-Paul Natola From: ji...@jt-solution.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: activesync not loading email for user Date: Sat, 6 Apr 2013 00:27:18 +0000 I had already check that. Im just going to recreate the MBX. From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Friday, April 05, 2013 5:17 PM To: MS-Exchange Admin Issues Subject: RE: activesync not loading email for user sorry , click on "allow inheritncae or inheritaable permissions" can think of the correct syntax Jean-Paul Natola From: ji...@jt-solution.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: activesync not loading email for user Date: Fri, 5 Apr 2013 03:33:55 +0000 What do I do in the advanced screen? Just click ok? From: Jean-Paul N [mailto:jnat...@hotmail.com] Sent: Thursday, April 04, 2013 8:10 PM To: MS-Exchange Admin Issues Subject: RE: activesync not loading email for user Try this- ADUC view "advanced features" right click the failing users- porperties-securit- advanced- click ok, nad have them try to resyncing within 30 minutes Jean-Paul Natola From: ji...@jt-solution.com To: exchangelist@lyris.sunbelt-software.com Subject: RE: activesync not loading email for user Date: Thu, 4 Apr 2013 22:50:43 +0000 After finally getting the credentials to login to the mail server this is what I found in event viewer: Unexpected Exchange mailbox Server Error:…..HTTP status code [507]. Verify that the Exchange mailbox Server is working correctly. I’m thinking her mbx is corrupt. After doing some research I found related articles on insufficient storage but I don’t that that is the case. Any ideas? I don’t want to create a new mailbox and have the same issue. From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, April 04, 2013 10:18 AM To: MS-Exchange Admin Issues Subject: RE: activesync not loading email for user I have no idea if the iPhone or Android support ActiveSync versions 1 and 2. You will definitely have to enable “unknown device support” in Exchange. Otherwise, you are going to need to look at HTTP logs to figure out what is going on. From: Jimmy Tran [mailto:ji...@jt-solution.com] Sent: Thursday, April 4, 2013 12:53 PM To: MS-Exchange Admin Issues Subject: RE: activesync not loading email for user I forgot to mention this is for SBS2003. I tried the exrca anyways but it looks for autodiscover which 2003 obviously doesn’t have. From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, April 04, 2013 9:43 AM To: MS-Exchange Admin Issues Subject: RE: activesync not loading email for user What does exrca.com say when you try to download the inbox? (It’s an option on the test.) From: Jimmy Tran [mailto:ji...@jt-solution.com] Sent: Thursday, April 4, 2013 12:27 PM To: MS-Exchange Admin Issues Subject: activesync not loading email for user I’ve got one user that is successful in adding her exchange account to her iPhone but email never gets downloaded. All the settings are correct on the phone itself. I’ve tried on an android device and same thing. I tried a google search but haven’t had luck. I think its an exchange or aduc issue with the user. Any ideas? It works for all other users. TIA Jimmy --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist