I want to say that Darryl at Kodiak has worked VERY HARD to make wheels for
our cars.  The 1st batch did not meet my run-out specs & Darryl replaced the
entire batch free of charge.  Then, unfortunately we had a wheel crack at
the Runoffs.  Of course this was a bad deal for all of us & I still need a
beer now & then to cry in.

After Darryl & I carefully investigated the cracked wheel Darryl & I agreed
that the radius into the drop should be increased.  Kodiak has made all new
hard tools for the 10" wheels with a 1/2" radius.  We are both confident
that these new wheels will work.  

Darryl has said that my new batch of wheels should arrive in a couple of
weeks & that there will be no charge associated with this project.

I have to say that Darryl has really tried to solve this problem & has been
very co-operative.

When I get my new wheels I will carefully check every one & report my
findings to the F500 forum.  I do expect that they will be right.
 
Thanks ... Jay Novak
 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Daryle
Redlin
Sent: Monday, June 19, 2006 3:59 PM
To: [email protected]
Subject: [F500] Kodiak Rim shell issues

Hello,

Well before everyone starts to burn me on a pole I thought I would wade in
to give a slightly different outlook on things. I can understand racers
wanting everything to last forever and never break but that isn't really the
way things work. The first statement most customers give me is " I want the
lightest wheel you can make", so we try to accommodate. Now, we don't get
stupid and make the wheels super light but they are on the light side. The
first 10in wheels that we made, or sold rather, were not even made by us and
to my knowledge we replaced all of the parts over the years. Now the first
batch of Kodiak wheels were sized based on what some customers told us they
wanted, that turned out to be a problem. They worked but were almost
impossible to mount without damage. We thought we were doing the right
thing. We have since changed our process and rim shell thickness and haven't
heard much from anyone. Now in Jay Novaks case we made only the rim shells
and at the time we w!
 ere having some teething issues with our new spinning machine and we made
some parts that were not up to Jays standard. We replaced them and then at
the runoffs they had a wheel failure, now, Jays car doesn't have a wheel
center like a conventional  three piece wheel and after much discussion with
Jay it was decided that since the Douglas wheels were welded together it
stiffened the area where the rim shells took the most load and that was why
they didn't have any issues. We are in the process of redesigning the
tooling to give a larger radius on the nose and hopefully that will suffice,
but what if it doesn't. Is that our issue or the customers? I think that
customers sometimes forgot what business we are in. We make custom, one off
sets of wheels the best we can. Can we make them stronger, you bet. Will
customers complain because the wheels are now heavier? you bet again. Racing
is a fine line. Things do change. Whether you like it or not the wheel loads
now are higher th!
 an they were say five or six years ago. We don't really get much feedb
ack from f500 customers. We haven't sold an f500 wheel in probably over a
year. I thought that I was being perfectly fair in offering to sell the
replacement rim shells to Phil Green for wholesale. I don't remember him
mentioning  that he phoned the shop at about 6:45pm and I was still here
working. I wasn't full of excuses at all, rather suggested that I didn't
have an exact answer as to why the part cracked. I looked into our stock on
the floor and told him that we could ship him replacements on Monday. What
is wrong with that?  I would like to see other companies treat there
customers as well after they purchased product three or so years ago, then
call up and complain. If you think our wheels are no good why would you run
them in the rain? By the way, for safety reasons you cannot just weld the
wheels up and continue to use them. If they crack they are done. I'm sure
you'll say that the welding worked but it is not a good idea. Ask Jay, he'll
tell you why, remember this !
 stuff is T6. Anyway, it may not matter at all what I have said but I feel
better now. I work hard for my customers and have always tried to do what is
right. If that is not good enough for the f500 crowd well I'm sorry for
that. Best wishes.

Daryle Redlin
Kodiak Motorsports Inc.

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