On Nov 11, 2009, at 9:15 AM, ruthsimplicity wrote:

> NO, no, and no. The VA is now a model of fine care and excellent outcomes. It 
> was totally restructured some years ago. Yes, the old guys had bad experience 
> at the VA but no longer. We now point to the VA model for a number of things 
> that we should try to do in improving health care delivery in the US. One 
> thing that the VA does very well is care of chronic illnesses. 


I believe this is the case for the "old timers". They will often prefer the VA 
for the level of care they routinely receive.

The currently deployed and about to be redeployed soldiers tell a different 
story.

Consider the recent events at Ft. Hood as a living example of how bad it is in 
terms of psychiatric services: 408 psychiatrists for 553,000 (yes, over half a 
million) soldiers. 118 reported suicides. Hasan actually killed (and 
deliberately targeted) 5 other therapists. 8 month waits to see a psychiatrist. 
And these kids aren't at the same level of risk as old timers from Nam, Korea 
or WW II for "shell shock". This is something altogether unprecedented with 
these repeated tours of duty, sometimes over half a dozen.

Consider this article I received yesterday from a psychologist and professor 
who's an expert in war trauma as indicative of the reality of the situation. 
"Compassion fatigue" has become the operative word (emphases mine):

November 8, 2009
Painful Stories Take a Toll on Military Therapists
By BENEDICT CAREY, DAMIEN CAVE and LIZETTE ALVAREZ
Many of the patients who fill the day are bereft, angry, broken. Their 
experiences are gruesome, their distress lasting and the process of recovery 
exhausting. The repeated stories of battle and loss can leave the most 
professional therapist numb or angry.

And hanging over it all, for psychiatrists and psychologists in today's 
military, is the prospect of their own deployment - of working under fire in 
Iraq or Afghanistan, where the Pentagon has assigned more therapists to combat 
units than in previous wars.

That was the world that Maj. Nidal Malik Hasan, an Army psychiatrist, inhabited 
until Thursday, when he was accused of one of the worst mass shootings ever on 
a military base in the United States, an attack that killed 13 and left dozens 
wounded. Five of the dead were fellow therapists, the Army said.
Major Hasan's motives are still being investigated. But those who work day in 
and day out treating the psychological wounds of the country's warriors say 
Thursday's rampage has put a spotlight on the strains of their profession and 
of the patients they treat.

Major Hasan was one of a thin line of military therapists trying to hold off a 
rising tide of need. So far this year, 117 soldiers on active duty were 
reported to have committed suicide. The Army has only 408 psychiatrists - 
military, civilian and contractors - serving about 553,000 active-duty troops 
around the world. As a result, some soldiers home from war, suffering from 
nightmares and panic attacks, say they have waited almost a year to see a 
psychiatrist.
Many military professionals, meanwhile, describe crushing schedules with 10 or 
more patients a day, most struggling with devastating trauma or mutilated 
bodies that are the product of war and the highly advanced care that kept them 
alive.

Some of those hired to heal others end up needing help themselves. Some go home 
at night too depressed to talk to their children. Others, like Bret A. Moore, a 
former Army psychologist at Fort Hood, ultimately quit.

"I planned for a career in the military, but I burned out" after about five 
years, he said.

The biggest problem, Dr. Moore said, was "compassion fatigue."

"I thought that was a bogus phenomenon, but it's true," he said. "You become 
detached, you start to feel like you can't connect with your patients, you run 
out of empathy. And the last thing you want to do is talk about it with someone 
else. It really puts a wedge between you and loved ones."
Whatever the facts in Major Hasan's case, some therapists who work with the 
military agree that the tragedy is likely to have a "lasting impact on how we 
look atmental health providers," said Dr. Martin Paulus, a psychiatrist at the 
University of California, San Diego, and the Veterans Affairs San Diego 
Healthcare System.

The Army has added to their ranks in recent years, as the number of soldiers 
with the diagnosis of post-traumatic stress disorder has climbed to 34,000. But 
the shooting has raised a pressing question: Who counsels the counselors? Dr. 
Moore and other therapists who have worked in the military or for Veterans 
Affairs said that mental health evaluations of therapists themselves were 
virtually nonexistent.

"I have worked with the Army, the Navy, the V.A., and I'm not aware of any 
formal, systematic process to evaluate professionals," said Dr. Andy Morgan, a 
psychiatrist at the National Center for P.T.S.D.

At Walter Reed, where Major Hasan was in training until recently, Lt. Col. 
Brett Schneider, a psychiatrist, described a complicated system of checks and 
balances, including a training committee with superiors and civilians who 
evaluate residents and mental health staff members.

"There is a lot more built into the processes to keep tabs on each other," said 
Colonel Schneider, who spoke on the condition that he not be asked any 
questions about Major Hasan. "If somebody is starting to get to the point where 
these things are a problem, there are a number of ways we can intervene."
Generally, though, the military, like many large civilian employers, relies on 
self-evaluation and voluntary employee-assistance programs.
"Once training is over, you're basically on your own," Dr. Paulus said.

At Fort Hood, the nation's largest military base, Major Hasan, like other 
therapists, would have had to manage many patients with severe combat stress. 
At his relatively high rank, he would have been expected to seek help on his 
own if he thought he needed it, experts said.
The base sees continual traffic in and out of war zones, and the work 
conditions are especially stressful, according to at least one report provided 
to the Army.
Dr. Stephen M. Stahl, a psychiatrist at the University of California, San 
Diego, who worked on the report, said the base's program for soldiers returning 
from war simply lacked the staff it needed. He said there were about 15 
psychiatrists on staff, treating hundreds of inpatients and outpatients. 
Generally, the psychiatrists did not do therapy but prescribed medication.

"They're so under-resourced that people just don't end up getting enough care," 
Dr. Stahl said.

He added: "It's a pretty damn stressful place to be. I think it's a horrible 
place to practice psychiatry."

Soldiers described similar situations at many other installations. Jason Yorty, 
34, an Arabic linguist with the Army who deployed to Iraq four times and 
Afghanistan once, said that when he returned to Fort Gordon in Georgia two 
years ago, the system appeared to be overwhelmed and resistant to diagnosing 
problems that would require multiple visits.

First, he said, he saw a physician's assistant at the base, then a clinical 
social worker, neither of whom agreed that his nightmares and panic attacks 
amounted to post-traumatic stress disorder. "It took me eight months just to 
get an appointment to see a psychiatrist," he said. "When I got there, he blew 
me off."
A few weeks later, after he refused the Army psychiatrist's prescription for a 
sleep aid, a nonmilitary mental health provider gave him a diagnosis of P.T.S.D.
Experts say that the military has made big strides in taking mental health 
issues seriously, but that military therapists are sometimes pressured to place 
the needs of the force above the needs of the patient. Indeed, they can be 
overruled by commanders who need soldiers in the field.
Since 2001, the military has deployed many soldiers with post-traumatic stress 
disorder or other ailments. "The focus in the military is readiness," said 
Charles Figley, a psychologist at Tulane University. "There is an inherent 
conflict."

And in war zones, the relationships between soldiers and mental health 
providers can be especially fraught. Therapists in Iraq said that they could 
often do little more than provide a few coping tips to soldiers, just enough to 
keep them functioning. There were simply too many people and not enough time, 
as Army officials have acknowledged.

Providing care has its own risks. In studies of therapists working to soothe 
mental distress in victims of violence, whether criminal, sexual or 
combat-related, researchers have documented what is called secondary trauma: 
contact distress, of a kind. In one 2004 study of social workers on cases 
stemming from the Sept. 11 attacks, researchers found that the more deeply 
therapists were involved with victims, the more likely they were to experience 
such trauma. The same associations have been found in doctors working with 
survivors in war zones.
Dr. Hasan was reportedly facing his first deployment - a prospect that scares 
even trained fighters, many of whom become increasingly frantic before going to 
war, according to surveys.

The workload itself is enough to give psychiatrists and psychologists pause. In 
Iraq, with sectarian violence at its peak in 2007, officials say there were 200 
such specialists serving more than 130,000 troops, driving between bases on 
bomb-rigged roads.
The experience of Lt. Col. Reagon P. Carr was common. In six months with the 
Second Brigade of the 10th Mountain Division in 2007, he said he saw more than 
700 soldiers. In one typical week, he visited three locations, meeting with 36 
soldiers who came in for immediate help: 3 were contemplating suicide, a dozen 
were unable to sleep, 5 said they were apprehensive about returning to a 
dysfunctional marriage and 16 said they were disgruntled with their leadership.
Few who are deployed feel prepared for this punishing task.

Dr. Peter Linnerooth, a former Army psychologist who treated soldiers in 
Germany and Iraq and at Fort Hood, said that in Schweinfurt, Germany, he was 
the sole psychologist for a community of 10,000 people in 2005.

At Fort Hood, he treated a burly man whose job in Iraq was to recover the 
bodies of soldiers. His patient was devastated by one particular loss, Dr. 
Linnerooth said.

"He had picked up this corpse that was so badly burned, it weighed about 20 
pounds," he said. "He was this big, tough, awesome guy. For him, it was like 
picking up his daughter. That was an extreme case. But you get those at least 
once or twice a week."
If it turns out that Major Hasan did in fact break partly under the stress of 
the job and impending deployment, many veterans would not be surprised.
"If this guy can go over the edge, imagine what it is like for the actual 
combat troops who have been through four or five deployments," said Bryan 
Hannah, 22, a disabled Iraq war veteran from San Marcos, Tex., who was 
stationed at Fort Hood until he was discharged a year ago because of 
post-traumatic stress disorder and other injuries.

He added, "There are a lot of others who are worse off than him."

Erica Goode and Gretel C. Kovach contributed reporting.

Copyright 2009 The New York Times Company

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