Yes, this is the limiting factor for me...I generally want to close issues, but I am not able to close them...the owner must close them. Of course, this restriction seems sort of odd when the issue is created by someone who is a casual contributor, because they don't likely go back and close the issues that they create. Thus, we have a bunch of resolved issues that are not closed even though they should be.

-> richard

Rob Walker wrote:
Thanks - makes sense.

Reinhard Poetz wrote:
Rob Walker wrote:
I've tended to use CLOSED once I've committed a fix, but I notice that some use RESOLVED, so we have a bit of a mix.

Which is correct, and is there a process from OPEN -> RESOLVED -> CLOSED.

I would have expected our goal is as many CLOSED issues as possible, or does the difference between RESOLVED and CLOSED not matter too much i.e. we're aiming to have as few OPEN issues as possible?

Usually the person that is the owner of an issue closes it. If the owner of the issue and the person doing the actual work are different, the issue should be set to RESOLVED and the owner can close it if he is satisfied with the result.


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