David is absolutely correct on how software companies decide on which bugs to fix.
There are 3 criteria most often used: 1. How severe is the bug, will users lose data? 2. How frequently does it happen? 3. How difficult is it to fix? On Mon, Oct 19, 2009 at 9:26 AM, dhbailey < dhbai...@davidbaileymusicstudio.com> wrote: > Yes, I do believe it to be the case. Tech support personnel have told me >> it is the case, although in a general "this is how we triage bug reports" >> manner and not specifically related to how they decide which bugs from the >> initial release of a new version will be fixed in the update patch. >> >> Can you prove that what I said isn't true? >> >> MakeMusic itself has said through its tech support replies that it >> compiles lists of reported bugs and then decides on which ones to fix based >> on several factors, among them being the number of complaints. That's a >> fact. Other factors which enter into the decision, as reported by tech >> support people, are the difficulty or ease of making the fix, along with >> what other new bugs such a fix might create. But that has been reported >> both to me by tech support people when I have asked when a fix might be >> expected for a bug I was complaining about. >> >> >> _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale