David is absolutely correct on how software companies decide on which bugs
to fix.

There are 3 criteria most often used:
1.  How severe is the bug, will users lose data?
2.  How frequently does it happen?
3.  How difficult is it to fix?

On Mon, Oct 19, 2009 at 9:26 AM, dhbailey <
dhbai...@davidbaileymusicstudio.com> wrote:

> Yes, I do believe it to be the case.  Tech support personnel have told me
>> it is the case, although in a general "this is how we triage bug reports"
>> manner and not specifically related to how they decide which bugs from the
>> initial release of a new version will be fixed in the update patch.
>>
>> Can you prove that what I said isn't true?
>>
>> MakeMusic itself has said through its tech support replies that it
>> compiles lists of reported bugs and then decides on which ones to fix based
>> on several factors, among them being the number of complaints.  That's a
>> fact.  Other factors which enter into the decision, as reported by tech
>> support people, are the difficulty or ease of making the fix, along with
>> what other new bugs such a fix might create.  But that has been reported
>> both to me by tech support people when I have asked when a fix might be
>> expected for a bug I was complaining about.
>>
>>
>>
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