RE: DCOM on Gauntlet

[Shivdasani, Meenoo]

> Gauntlet's support is even worse.   The last time I called 
> the engineer hang
> up on me and I was never able to reach him again.  I left him so many
> messages to call me back and he never did.  -- I wonder what 
> he wrote to
> close the call --  
> We still have their product but we try to solve issues in house.
> Basically, you have to beg them to give you support.

Jackie,

If you have a problem with Gauntlet Support, please feel free to contact me
off-list and give me further details on the call number, the issue you were
having a problem with, and when you opened the call.  This will enable us to
track down what happened with this issue.

Thanks,

M

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