>>>>> "Kevin" == Butters, Kevin <[EMAIL PROTECTED]> writes:
Kevin> Ditto. I know how hard the individuals work and the commitment level they
Kevin> have. If you have grievances with customer support, lets find the facts out
Kevin> and get to the bottom of the issue.
Kevin> Please feel free to contact me off line. Thank you.
Yeah. So do I. Which is why I _still_ don't have patches to fix the
bugs I found in 4.1 (and are still present in 4.2, and possibly
5.0). Because NAI couldn't _possibly_ care less about customer
service.
Oh, and yes, I even included _patches_ to the source code to fix the
bugs. So _terribly_ difficult to fix, doncha' know.
Oh, and this is _after_ it got escalated to the CEO.
While I _applaud_ the efforts of the front line support staff, the
engineers who actually are empowered to fix code, don't. Why? I
dunno'. Bad management? Clueless coders? Little fuzzy creatures from
Alpha Centauri? I don't care anymore at this point. Gauntlet blows
chunks, and has been getting steadily _worse_ over the last 4
versions. It's time someone just shot it and put it out of it's
misery.
--
Carson Gaspar -- [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED]
http://www.cs.columbia.edu/~carson/home.html
Queen Trapped in a Butch Body
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