Re: Response to hack attempt?

[P L STEINBRUCH]

Jason.

>
> >regarding hacking.  Simply disabling the dialup account might open
ourselves
> >up to a lawsuit from the customer, particularly as we are the only
providers
> >of Internet service on the island (Grenada, West Indies).
>
>          You can cancel the account and wait till the customer calls. And
> explain to the customer that because of abuse of your company's policy
that
> his account has been canceled.
>
> - Jason

This just can be done IF their company's policy explicitly says that and
there is a reference to that policy in the contract or the policy is itself
part of the contract.


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