Have they violated your AUP? have you talked to the user, warned em? let
em know you're now watching their every move on *your* servers? Did you
have to kill processes and or connections to stop the assualt? Was the
reported incident a mere scan, or was there an actual attempt to touch
services in a nasty fashion? And of course, you asked that the caller
send you timestamped logs of the incident, yes?
If you're really concered, perhaps you can route all their incoming calls
to that one bad modem on your dialup pool and claim ignorance, like they
will when you first contact them on the incident.
Thanks,
Ron DuFresne
On Tue, 20 Jul 1999, Brian Steele wrote:
> Just to side-track this thread a little - I just received a call from
> someone in California, who said that one of our local dialup Internet
> customers was hacking his system! We determined who the customer was, but
> the problem is, what should our next step be? There are no local laws
> regarding hacking. Simply disabling the dialup account might open ourselves
> up to a lawsuit from the customer, particularly as we are the only providers
> of Internet service on the island (Grenada, West Indies).
>
> Any lawyers on the list?
>
> Brian Steele
>
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>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Cutting the space budget really restores my faith in humanity. It
eliminates dreams, goals, and ideals and lets us get straight to the
business of hate, debauchery, and self-annihilation." -- Johnny Hart
***testing, only testing, and damn good at it too!***
OK, so you're a Ph.D. Just don't touch anything.
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