Justin, >>I was able to download the patch and unzip it.
Thanks, but the problem occurs AFTER it is unzipped, using the included password. Alan WA4SCA -----Original Message----- From: Justin M. Mayrand [mailto:[email protected]] Sent: Tuesday, December 21, 2010 6:03 PM To: [email protected] Cc: [email protected] Subject: Re: [Flexradio] Problem installing XP Firewire patch MS Hotfixes require a password to decompress, it should have been emailed to you automatically when you requested the hotfix. If you have the email from MS, read it carefully, the password is there. -------------------------------- On Dec 21, 2010, at 5:44 PM, Alan P. Biddle wrote: > I received a call that my VU5K was on the way, so I decided to experiment > installing the software. During the process, I got a message suggesting > that I install the MS Firewire patch. I am running XP Pro, SP3, so that was > not unexpected. I was able to download the patch and unzip it. However, it > does not install. > > Running from a full administrator account, if I use the RUN command, it > runs, giving me a quick message about unzipping, but then comes up with an > error box saying "Access Denied." Clearing that, another message, > "KB9555408 installation did not complete." Clicking on the file, or using > the "Run As" command, I get an error message which says "Unable to find a > volume for extraction. Please verify that you have proper permissions." If > I check with Windows Explorer while the error message is up, I find that > there is indeed a directory and subdirectory created with the sort of EXE > and DLL files you would expect. However, it is locked, and when I clear the > error messages, it is deleted. > > I have tried using a different admin account, downloading the patch again, > booting to safe mode, installing from a USB drive, and of course disabling > the antivirus protection, Norton. There is about 250 G of unused disk > space. I even rolled back to an image before I installed the SDR software, > but no help. Googling on the error message text brings up several sources, > usually about installing SP3, but none seem relevant. > > Any ideas? > > > Alan > WA4SCA > > > > > _______________________________________________ > FlexRadio Systems Mailing List > [email protected] > http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz > Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ > Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/ _______________________________________________ FlexRadio Systems Mailing List [email protected] http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/
