Hi Alan,

Ah, OK then.

Do you *need* the patch? Does your system work without it? I had an issue with 
installing it too. I finally gave up and tried without it, there have been no 
issues.   


--------------------------------

On Dec 21, 2010, at 8:41 PM, Alan P. Biddle wrote:

> Justin,
> 
>>> I was able to download the patch and unzip it. 
> 
> Thanks, but the problem occurs AFTER it is unzipped, using the included
> password.  
> 
> Alan
> WA4SCA
> 
> 
> -----Original Message-----
> From: Justin M. Mayrand [mailto:[email protected]] 
> Sent: Tuesday, December 21, 2010 6:03 PM
> To: [email protected]
> Cc: [email protected]
> Subject: Re: [Flexradio] Problem installing XP Firewire patch
> 
> MS Hotfixes require a password to decompress, it should have been emailed to
> you automatically when you requested the hotfix. If you have the email from
> MS, read it carefully, the password is there.
> 
> 
> --------------------------------
> 
> On Dec 21, 2010, at 5:44 PM, Alan P. Biddle wrote:
> 
>> I received a call that my VU5K was on the way, so I decided to experiment
>> installing the software.  During the process, I got a message suggesting
>> that I install the MS Firewire patch.  I am running XP Pro, SP3, so that
> was
>> not unexpected.  I was able to download the patch and unzip it.  However,
> it
>> does not install.  
>> 
>> Running from a full administrator account, if I use the RUN command, it
>> runs, giving me a quick message about unzipping, but then comes up with an
>> error box saying "Access Denied."  Clearing that, another message,
>> "KB9555408 installation did not complete."  Clicking on the file, or using
>> the "Run As" command, I get an error message which says "Unable to find a
>> volume for extraction.  Please verify that you have proper permissions."
> If
>> I check with Windows Explorer while the error message is up, I find that
>> there is indeed a directory and subdirectory created with the sort of EXE
>> and DLL files you would expect.  However, it is locked, and when I clear
> the
>> error messages, it is deleted.
>> 
>> I have tried using a different admin account, downloading the patch again,
>> booting to safe mode, installing from a USB drive, and of course disabling
>> the antivirus protection, Norton.  There is about 250 G of unused disk
>> space.  I even rolled back to an image before I installed the SDR
> software,
>> but no help.  Googling on the error message text brings up several
> sources,
>> usually about installing SP3, but none seem relevant.
>> 
>> Any ideas?
>> 
>> 
>> Alan
>> WA4SCA
>> 
>> 
>> 
>> 
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> 
> 
> 


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