Alan,

Is it possible you are trying to install on a disk other than the C drive? I
have seen this error when there was a problem to install programs on any
location other than the C drive/

73
Neal Campbell
Abroham Neal Software
www.abrohamnealsoftware.com
(540) 645 5394






On Tue, Dec 21, 2010 at 10:18 PM, Alan P. Biddle <[email protected]>wrote:

> Justin,
>
> I am very new at this, but my understanding is that the latest SDR installs
> checks whether it is needed.  2.0.16 popped up a message saying I should
> install the patch.  Since I posted, I have been able to grab the contents
> of
> the upgrade directory before Windows can delete it.  Running the UPDATE.EXE
> file gives a message saying "The file is not correct."  ??  Don't you just
> love the clear, unambigous error messages?
>
> >>Do you *need* the patch?
>
> Looks as if we are going to find that out.  ;)
>
> 73s,
>
> Alan
> WA4SCA
>
>
> -----Original Message-----
> From: Justin M. Mayrand [mailto:[email protected]]
> Sent: Tuesday, December 21, 2010 8:48 PM
> To: [email protected]
> Cc: [email protected]
> Subject: Re: [Flexradio] Problem installing XP Firewire patch
>
> Hi Alan,
>
> Ah, OK then.
>
> Do you *need* the patch? Does your system work without it? I had an issue
> with installing it too. I finally gave up and tried without it, there have
> been no issues.
>
>
> --------------------------------
>
> On Dec 21, 2010, at 8:41 PM, Alan P. Biddle wrote:
>
> > Justin,
> >
> >>> I was able to download the patch and unzip it.
> >
> > Thanks, but the problem occurs AFTER it is unzipped, using the included
> > password.
> >
> > Alan
> > WA4SCA
> >
> >
> > -----Original Message-----
> > From: Justin M. Mayrand [mailto:[email protected]]
> > Sent: Tuesday, December 21, 2010 6:03 PM
> > To: [email protected]
> > Cc: [email protected]
> > Subject: Re: [Flexradio] Problem installing XP Firewire patch
> >
> > MS Hotfixes require a password to decompress, it should have been emailed
> to
> > you automatically when you requested the hotfix. If you have the email
> from
> > MS, read it carefully, the password is there.
> >
> >
> > --------------------------------
> >
> > On Dec 21, 2010, at 5:44 PM, Alan P. Biddle wrote:
> >
> >> I received a call that my VU5K was on the way, so I decided to
> experiment
> >> installing the software.  During the process, I got a message suggesting
> >> that I install the MS Firewire patch.  I am running XP Pro, SP3, so that
> > was
> >> not unexpected.  I was able to download the patch and unzip it.
>  However,
> > it
> >> does not install.
> >>
> >> Running from a full administrator account, if I use the RUN command, it
> >> runs, giving me a quick message about unzipping, but then comes up with
> an
> >> error box saying "Access Denied."  Clearing that, another message,
> >> "KB9555408 installation did not complete."  Clicking on the file, or
> using
> >> the "Run As" command, I get an error message which says "Unable to find
> a
> >> volume for extraction.  Please verify that you have proper permissions."
> > If
> >> I check with Windows Explorer while the error message is up, I find that
> >> there is indeed a directory and subdirectory created with the sort of
> EXE
> >> and DLL files you would expect.  However, it is locked, and when I clear
> > the
> >> error messages, it is deleted.
> >>
> >> I have tried using a different admin account, downloading the patch
> again,
> >> booting to safe mode, installing from a USB drive, and of course
> disabling
> >> the antivirus protection, Norton.  There is about 250 G of unused disk
> >> space.  I even rolled back to an image before I installed the SDR
> > software,
> >> but no help.  Googling on the error message text brings up several
> > sources,
> >> usually about installing SP3, but none seem relevant.
> >>
> >> Any ideas?
> >>
> >>
> >> Alan
> >> WA4SCA
> >>
> >>
> >>
> >>
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> >
> >
> >
>
>
>
>
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