Here is the output of USBView: Device Descriptor: bcdUSB: 0x0000 bDeviceClass: 0x00 bDeviceSubClass: 0x00 bDeviceProtocol: 0x00 bMaxPacketSize0: 0x00 (0) idVendor: 0x0000 idProduct: 0x0000 bcdDevice: 0x0000 iManufacturer: 0x00 iProduct: 0x00 iSerialNumber: 0x00 bNumConfigurations: 0x00 ConnectionStatus: DeviceFailedEnumeration Current Config Value: 0x00 Device Bus Speed: Full Device Address: 0x00 Open Pipes: 0 DeviceFailedEnumeration. Here is a screen shot of usbview output:http://tinypic.com/r/15h6d5/5 Its interesting that it tells me there are seven devices installed - I have only one USB port on this surface pro and no external hub and the flex is connected to the surface pro with the factory cable directly - no device in between. I took the radio on vacation so will not be able to send it back to the factory until I return - so, no radio fun ☹ -Larry
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