You wrote PSpad wasn't installed as portale. OK. It means Program settings / Multiuser environment is checked and you run PSPad as standard user, not as admin. In this case PSPad settings is stored in %Appdata%\PSPad\pspad.ini file. You can see the path in the program settings / Backup (label with path is clickable) When you look into keymap.ini in the same folder, do you see the Ctrl+/ shortcut after you assigned shortcut using PSPad interface?
1. Add/remove comment works for languages supporting line comment. It means it won't work for e.g. HTML where is nothing like line comment. So what highlighter do you use? 2. Shortcut Ctrl+/ can be overwriten by some script shortcut or code clip shortcut, so please check if in the script menu isn't script with Ctrl+/ shortcut assigned same in the menu settings / Clip hotkeys -- <http://forum.pspad.com/read.php?6,66774,66855> PSPad freeware editor http://www.pspad.com
