The wrong idea of course is that people think we're just removing features
for no apparent reason even though for instance fallback mode was never
guarantee.  We need to correct those misconceptions.

Having a good relationship with the general public is more important now
than it was in the past thanks to social media.  For example, with Ubuntu
(who holds the largest share of users right now), GNOME is no longer the
default and so it takes a conscious effort to change to GNOME.  If they do
the research, I don't want them to see a pile of ridiculous blog postings
that aren't challenged by calm and simple rhetoric.

Regarding, Emily's post.  You need to look at the overall message there.
Not everyone is on the same page, and the fact that we are having this
discussion with other people who clearly have the same concerns is
indicative that we do have a problem.  If you think there is no problem, we
an drop this whole thing.

Community enthusiasts won't go out there using the 'royal we' without some
training.  This stuff isn't easy, and it is important that our volunteers
understand how to engage in both the GNOME community and the community at
large.  They will need training on GNOME's vision and purpose.  That means,
release team, designers, and relevant parties will need to help these
volunteers in understanding it before going out there and speaking in our
name.  I'm having Karen be in charge of us.

The end goal is to reduce the signal to noise ratio and get real feedback
without hyperbole and let developers and designers be able to produce
awesome stuff without feeling buried in undue negativity.  The only thing I
ask in return is that you consider the feedback that is being provided to
you.  If the feedback is negative, help us engage with the community with
the right approach.  If the feedback is positive, then I hope you will take
that as encourage and motivation to keep doing it.

sri


On Wed, Nov 14, 2012 at 2:38 AM, Bastien Nocera <had...@hadess.net> wrote:

> Hey Sri,
>
> On Tue, 2012-11-13 at 16:07 -0800, Sriram Ramkrishna wrote:
> >
> > I'm looking for some charismatic, happy GNOME folks who can help
> > engage with our community.
> >
> > We've had a bad run of late with a lot of folks getting the wrong idea
> > of what we're trying to do.
>
> Which is?
>
> > I'm looking for some talented folks who can help us engage with the
> > press, on blogs, on mailing lists and explain our vision.
>
> I hope it's slightly better handled than Emily last 2 posts, which
> managed to say that the removal of fallback was badly communicated (!)
> without details of what was done wrong, and used a blog post by a troll
> to make false assertions about GTK+ 3.x's API stability.
>
> You might want to vouch for your community managers before you let them
> loose...
>
>
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