Thanks Diane. Our Munich, Germany office sent me an email with the same correction. They found the problem Wednesday (their time) and worked on a solution Thursday (again, their time). Our support text inserts are now correct.
Best, Denise -------------- Original message -------------- From: "Diane Gaskill" <dgcal...@earthlink.net> > Hi Denise, > > They FM hypertext dialog box gives the wrong information for setting up a > hypertext link for email. > It should be: message URL mailto:n...@company.com > > Best, > Diane > > (with credit to Jeremy Griffith at Omni Systems for pointing that out on > January 1) > > -----Original Message----- > From: framers-boun...@lists.frameusers.com > [mailto:framers-boun...@lists.frameusers.com]on Behalf Of Denise L. > Moss-Fritch > Sent: Wednesday, January 07, 2009 7:46 AM > To: 'Art Campbell' > Cc: framers@lists.frameusers.com > Subject: RE: Converting FrameMaker Marker tags with Acrobat > > > Art, > > The syntax works fine as: > > message url brachyh...@varian.com > > with Acrobat converting the complete address as an active email link. > > When the syntax includes support- as follows: > > Message url support-ameri...@varian.com > > Acrobat converts the link to ameri...@varian.com, dropping the support- > portion of the address. > > Best, > > Denise L. Moss-Fritch > > -----Original Message----- > From: Art Campbell [mailto:art.campb...@gmail.com] > Sent: Wednesday, January 07, 2009 7:29 AM > To: Denise L. Moss-Fritch > Cc: framers@lists.frameusers.com > Subject: Re: Converting FrameMaker Marker tags with Acrobat > > Is your string a Frame variable, or literal text with > brackets, or something else? > Do the hypertext links work in Frame? > > Art > > Art Campbell > art.campb...@gmail.com > "... In my opinion, there's nothing in this world beats a '52 > Vincent and a redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > > > > On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch > wrote: > > We have run into a problem with Acrobat (v8.x) converting only part of > > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for > > support information. In that text insert is a list of several email > > addresses for support of various products. A Hypertext tag was inserted > for > > each email address to convert those addresses in Acrobat so the addresses > > are active links. > > > > > > > > The Hypertext dialog in FrameMaker identifies Message Client as the > Command, > > with message url as the Syntax message clientname > > parameters. All email addresses that are single words before @ convert > fine. > > However, those email addresses that use support-@ drop the > support- > > portion of the address. > > > > > > > > How can we include the support- portion of the address when converting to > > Acrobat Thanks. > > > > > > > > Best, > > > > > > > > Denise L. Moss-Fritch > > > > Lead Technical Writer > > > > Varian Medical Systems > > > > _______________________________________________ > > > > > > You are currently subscribed to Framers as art.campb...@gmail.com. > > > > Send list messages to fram...@lists.frameusers.com. > > > > To unsubscribe send a blank email to > > framers-unsubscr...@lists.frameusers.com > > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > > > Send administrative questions to listad...@frameusers.com. Visit > > http://www.frameusers.com/ for more resources and info. > > > > _______________________________________________ > > > You are currently subscribed to Framers as dgcal...@earthlink.net. > > Send list messages to fram...@lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscr...@lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/dgcaller%40earthlink.net > > Send administrative questions to listad...@frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > _______________________________________________ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.