What I did what start Frame. Checked for update, and once the update window came up I closed Frame. Once I did this it loaded just fine.
Z ****************************************************************** Ann Zdunczyk President a2z Publishing, Inc. Language Layout & Translation Consulting Phone: (336)922-1271 Fax: (336)922-4980 Cell: (336)456-4493 http://www.a2z-pub.com ****************************************************************** -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell Sent: Friday, May 16, 2008 11:14 AM To: Linda G. Gallagher Cc: Framers Self-Support Subject: Re: FrameMaker 8.0.3 Update Now Available (POSSIBLE WORKAROUND) If I were you, I'd put this on "hold" for a few days and wait until the update is posted to the FM support download site, and then try it manually. http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windo ws It sounds as if something may have gotten munged during the download... possible that the installer itself is corrupted. So I'd also delete the file that automatic download brought in. You may want to see if Control Panel > Add/Update Programs lists the update. I don't have an 8 install handy so I can't check it. Art On Fri, May 16, 2008 at 10:51 AM, Linda G. Gallagher <lindag at techcomplus.com> wrote: > In case anyone is interested, I've tried and retried everything > everyone has suggested (thank you!), but I still cannot get the update > to run. I even grabbed the file locally and tried to run it. I've > tried after a reboot and after a complete shutdown and opening only > Acrobat or Captivate to try the update after the system comes back up. Still no dice. > > Every single time, the error message comes up that FM is running, and > a poorly worded message with confusing buttons it is. Every single > time, no matter what I do, I can't get the update. > > And yet, when I first installed the suite, I was able to get all the > available updates with no problem. > > Are we having fun yet? =:o > > > ~~~~~~~~~~~~~~~~~~~~~~~~~ > Linda G. Gallagher > TechCom Plus, LLC > lindag at techcomplus dot com > www.techcomplus.com > 303-450-9076 or 800-500-3144 > User guides, online help, FrameMaker and WebWorks ePublisher templates > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > > > -----Original Message----- > From: Steve Rickaby [mailto:srickaby at wordmongers.demon.co.uk] > Sent: Friday, May 16, 2008 2:13 AM > To: Linda G. Gallagher; hfinger at handholding.com.au; 'Framers Self-Support' > Subject: RE: FrameMaker 8.0.3 Update Now Available (POSSIBLE > WORKAROUND) > > Further to my previous mail, I have just 'permitted' yet another > installation of Adobe Bridge 1.0.3, then checked what version of > Bridge actually is installed. > > It's 1.0.4.6. > > Automatic updaters are great when they work. Apple's is first-rate. > > -- > Steve > > _______________________________________________ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gma > il.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 _______________________________________________ You are currently subscribed to Framers as azdunczyk at triad.rr.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/azdunczyk%40triad.rr.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.