> Edit > Preferences > Security, and near the bottom it has a button for "Clear > remembered account information ..."
That isn’t the answer, but a related thing is: Preferences > Tracker > Clear All Stored Credentials. Oddly, I kept wanting to click this, but it was disabled. Then I happened to open Acrobat only (that is, not opening a doc), and the option was enabled, so I clicked it. And magically things are working. It didn’t ask me for a password, but perhaps I’d typed it correctly in the first place, and some other connection problem was the issue. I sure wish I knew what really happened, but I’m happy that things are working now :-) Thanks Lin and Louise, -Monique _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com