Indeed, yes.
Alan
--
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140
On 6/06/18 09:12, Carol J. Elkins wrote:
Don't we all long for the days when Frame Technologies owned Framemaker
and there was actually good customer support? That, plus their
exceptional in-box user manual, were what helped me grow into being a
technical writer. Without Framemaker, I doubt I would have pursued the
profession. I was a WordPerfect person and had zero respect for MSWord
(still don't). When I started using Frame at an IBM gig back in 1996, I
think, it changed my world and my career.
Carol
At 02:48 PM 6/5/2018, tamm...@spectrumwritingllc.com wrote:
If anyone from Adobe is monitoring this list, want to try to
understand the
meaning of customer service and actually supporting your customers
when help
is needed????
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