Hello,
I have observed the same behaviour at my customer's offices since at
least FrameMaker 14. They have some high end HP workstations with
heaps of RAM, very large displays [4K+], with fast graphic cards.
What happens is that the display of the FrameMaker document will become
corrupted with textual content being displayed in the Windows’ System
Bold font - as shown below:
Additionally, the FrameMaker menus will go blank, and attempts to access
the menus will yield black rectangle shapes, and the mouse pointer will
turn in to the Windows spinning blue wheel. This leads me to think
it's a bug with the Windows GDI bug.
I have not observed the behaviour on any of my FrameMaker installations
on my local workstations which meet the Adobe FrameMaker system
requirements.
If I am dealing with a large number of documents, I tend to get in to a
habit of exiting all applications, making timed backups of working
version files [maybe as a ZIP archive file] - often with a note
indicating the last completed task. Then restarting Windows.
/// Simon BUCH
On 03/10/2022 13:16, Bertrand Meyer (SIT) wrote:
I have the very latest version of FrameMaker (Windows) and it still, like
earlier versions, freezes after a few days of use, unpredictably, with a
botched-up display (see example below) and no responsiveness. I have to kill
the process with the Task Manager, get rid of *.lck files, get rid of the
*auto files (or rename them, saving the originals just in case into another
directory), restart the whole thing, check manually that the chapters are
in the right state - all tedious for a 40-chapter book.
It's really bizarre that after all these years, in a product with the Adobe
label, there are still such crashes.
Does anyone know any way to present them from happening? I guess exiting
after a few days of use and restarting is prudent (if unpleasant in 2022),
is there a better way?
Thanks,
-- Bertrand Meyer
With best regards,
-- Bertrand Meyer
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