I don't get this type of freeze/crash, but I do get regular crashes (latest 
version of Frame using the (hated) subscription model).

My system is significantly better than what Adobe requires, but if I'm going to 
have a book open, then I restart 3-4 times a day if Frame is in heavy rotation 
(I still work with MS Word as well).

I've found that restarting at least once during the day and then when I finish 
my day is a great precaution for Creative Cloud programs as well-to the point 
where I almost always restart at lunch time and at the end of the day. 

My experience is that the more complex the program, the bigger the memory leaks 
appear to be (regardless of who wrote the software).


Alison
greenlightinnovation.com

-----Original Message-----
From: Framers 
<framers-bounces+acraig=greenlightinnovation....@lists.frameusers.com> On 
Behalf Of Craig Ede
Sent: Monday, October 3, 2022 8:48 AM
To: bertrand.me...@inf.ethz.ch; An email list for people using Adobe FrameMaker 
software. <framers@lists.frameusers.com>
Subject: [EXTERNAL] Re: [Framers] FrameMaker crashes

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The Windows memory leak problem has been longstanding. We used to have to 
restart FrameMaker at least once a day (and reboot once a day, too) while the 
SUN workstations would run without rebooting for months. I don't think it 
trusting Windows beyond a day is sensible. Shut down at night and start fresh 
in the morning; it's Windows!

Craig
________________________________
From: Framers <framers-bounces+craigede=hotmail....@lists.frameusers.com> on 
behalf of Bertrand Meyer (SIT) <bertrand.me...@inf.ethz.ch>
Sent: Monday, October 3, 2022 7:16 AM
To: 'An email list for people using Adobe FrameMaker software.' 
<framers@lists.frameusers.com>
Cc: me...@inf.ethz.ch <me...@inf.ethz.ch>
Subject: [Framers] FrameMaker crashes

I have the very latest version of FrameMaker (Windows) and it still, like 
earlier versions, freezes after a few days of use, unpredictably, with a 
botched-up display (see example below) and no responsiveness. I have to kill 
the process with the Task Manager, get rid of *.lck files, get rid of the *auto 
files (or rename them, saving the originals just in case into another 
directory), restart the whole thing, check  manually that the chapters are in 
the right state - all tedious for a 40-chapter book.



It's really bizarre that after all these years, in a product with the Adobe 
label, there are still such crashes.



Does anyone know any way to present them from happening? I guess exiting after 
a few days of use and restarting is prudent (if unpleasant in 2022), is there a 
better way?



Thanks,



-- Bertrand Meyer







With best regards,



-- Bertrand Meyer



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