Phil Henshaw wrote:
And,... how does a poll, or a military analysis tell you what emotions are
going through people's minds?
Given a hunch or actual evidence that a class of emotions have relevance to an interesting mass behavior, a poll could be open-ended, where those polled would describe their feelings about some stimulus, and then a knowledge engineer would listen carefully and formalize what they heard. A model of psychological or sociological phenomena doesn't need to be fixed. There could even be a feedback process where the polled individuals would review the formalism to see that they agreed that the interpretation was a accurate and if not, refine it. Alternatively, one could in-principle accuse a person, or something more extreme, and take careful notes on reactions based on available context and infer a sub-model from those observations. Such stories, for many individuals, could be converted into computer programs that describe how each agent changes from state `Happy' to `Sad' to `Mad' (or whatever states described) on the basis of different kinds of stimulation. Of course, the polled individuals could lie or be delusional, or be easily led by careless interviewer. But for the moment, the mind is still something of a black box.

Marcus

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