ESRI support typically does not speak to people unless you have a support contract. Historically they can be hard to contact even as a Site License admin. Let me know if you need any help. -KF
On Dec 3, 2010, at 12:18 PM, Thor (Hammer of God) wrote: > Jump through hoops? The customer service link is a simple submit form. It > also has a phone number. It also has a "customer feedback" submit form. No > "acceptance of terms" required (not that it would matter anyway). And I > think you completely understand what my point is... :) > > t > > -----Original Message----- > From: Jeffrey Walton [mailto:noloa...@gmail.com] > Sent: Friday, December 03, 2010 9:11 AM > To: Thor (Hammer of God) > Cc: stenopla...@exploitdevelopment.com; full-disclosure@lists.grok.org.uk > Subject: Re: [Full-disclosure] Security Contact at ESRI GIS? > > On Fri, Dec 3, 2010 at 11:59 AM, Thor (Hammer of God) <t...@hammerofgod.com> > wrote: >> Have you the "Contact Us" section on the website? They have links to >> both customer service and technical support. That might be a good >> place to start. > Using the website (and hence their web submittal forms) requires agreeing to > the company's terms of service. Email does not. Its a compelling reason not > to jump through the hoops to contact the company through the website. > > _______________________________________________ > Full-Disclosure - We believe in it. > Charter: http://lists.grok.org.uk/full-disclosure-charter.html > Hosted and sponsored by Secunia - http://secunia.com/ _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.grok.org.uk/full-disclosure-charter.html Hosted and sponsored by Secunia - http://secunia.com/
