You may recall several months ago there was a discussion regarding
"invitations" from a member of a website/service sent by the service on
behalf of one of its users.  A lot of debate ensued and I tried to determine
how best to approach it given a situation where it was the only viable
option given certain circumstances.

Somebody guessed correctly...  the company I'm working with is bringing
e-mail to inmates.  Now that we're online and have the system up and running
at a jail I can actually talk about it.  In relation to the previous
discussion, inmates have the option to invite their friends and family to
connect with them by entering their e-mail address.  The system then sends a
rather generic e-mail letting the recipient know that "inmate name" at "jail
name" is inviting them to connect on our service.  Inmates are limited to
sending to five e-mail addresses per day, and each e-mail address can only
be send an invitation once every 12 hours.  Invitations are never sent
automatically (i.e. the inmate has to click the "send" button for the e-mail
to go out).  The e-mail also includes links to block requests from that
inmate or to block all invitation requests to the system.

Given the limited information I could provide initially, someone guessed
that it could be in a jail environment, so kudos to whoever that was. <g>
So far the system has opened to good feedback from the inmates and their
families.  If anyone has suggestions on improving the invitation process or
anything else I'm all ears.

For anyone interested, the website is at www.smartjailmail.com.


-Justin Scott


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