Huiqi,

We have applied HFA-03 to the production servers so the backup we are
restoring has the hotfix applied, however, the box I am restoring to does
not have it applied.  I will gave that a try.

Thanks,

Joseph A. Agugliaro
Sr. Network Engineer, Boca Site
Applied Card Systems
4700 Exchange Court
Boca Raton, Fl 33431
(561) 995-8820 X52388
[EMAIL PROTECTED]


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                                           |
  |       Subject:  Re: [FW-1] Secureplatform NG AI R55 Restore Issues                 
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Mailing list for discussion of Firewall-1
<[EMAIL PROTECTED]> wrote on 16/07/2004 16:12:41:

> > I am trying to do a restore on Secureplatform NG AI R55 for D/R
purposes.
> > I have taken a backup of our production Mgmt Server and I am trying to
> > restore it in our lab for this purpose.  I did a basic install of R55
and
> > then added the necessary components. Every time I try the restore, it
> fails
> > with the following error message: Can not complete the restore process
due
> > to package compression errors.  It does seem as though the restore is
> > completed (all GUI Clients, Users Settings, Ver's, Files are on the
> > Server), but I am not able to establish communication with it.  The H/W
I
> > am restoring to is different than the production H/W that the backup
was
> > taken from.  Could this be part of the problem?  Also, is it possible
to
> do
> > a restore of the Rulebase using the export utility?  Any help or
Insight
> > would be greatly appreciated.
>

Do you have any HFA's installed?  There is a known problem with restore on
NG AI R55
(produces exactly that error - Can not complete the restore ...). HFA-02
fixed the
problem - thats the min version you need to be running really (though the
current
generally available download is HFA-04).

Huiqi Liu
Network Administrator
Veritas DGC Limited

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