the ones who are having this problem did you check if firewall has
connection logs for the time problem lived?
On 21.01.2011 20:22, Dan Lynch wrote:
I cant access my R70 SPLAT now both from console (KVM) ssh and
smartdashboard from my everyday PC. What do you think the reason can
be and how to fix it?
I'm currently dealing with something similar on a UTM-1 272. The device is the
master of a clustered pair, and still passing traffic. But I can't push policy.
Monitor shows the node as down. I'm able to get a web gui login prompt, but
once I enter credentials, I get the error
"Server error (error code = FAIL_TO_OPEN_CUSTOM_API_FILE)"
It then returns to the login screen.
> From the console or SSH, I can enter credentials, but then get the error
"Can't open configuration file"
It then returns to the login prompt.
First time it happened a reboot cleared it. The second time, I also noticed that the HDD
activity light was on solid red. I rebooted, but it hung with the LCD screen message
"Initializing ... Please wait" It never booted again.
I assume a bad hard disc drive, and am having the appliance replaced.
Dan Lynch, CISSP
Information Technology Analyst
County of Placer
Auburn, CA
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