Re: [FW-1] Checkpoint phone support?

[Rebecca Alvarez]

I have found the phone support to be very good. I have even recieved return phone calls from Ed (a support engineer)to see how I was doing with the instructions that were sent to me. I'm sure he was calling to hopefully close the ticket but it was nice. I'd rate it a 9 out of 10.   Rebecca Alvarez San Diego, CA -----Original Message----- From: Anthony Garcia [mailto:[EMAIL PROTECTED]] Sent: Monday, February 04, 2002 9:31 AM To: [EMAIL PROTECTED] Subject: [FW-1] Checkpoint phone support? Do people in general get phone support directly from Checkpoint, or from a VAR?  For those of you who have used Checkpoint phone support recently, how would you rate it?   Thanks, -Anthony Garcia