On Friday, July 6, 2001, at 04:13 PM, Gene Williams wrote:
> They asked for the serial number of my PowerBook (NOT the serial number
> of
> the power adapter) and then replied, "Your adapter doesn't need to be
> replaced." Go figure.
Don't let that automated web script bully you! If your adapter is the
"Macintosh PowerBook 45W AC Adapter, Model Number: M4402." then it needs
to be replaced, so call them up and insist they replace it.
Also, when calling, be sure to get the name and extension of whoever you
talk to. If they give you a hard time, ask for their manager.
--
Ashley
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