Black Rabite wrote:
> On Friday, July 6, 2001, at 04:13 PM, Gene Williams wrote:
>
>
>>They asked for the serial number of my PowerBook (NOT the serial number
>>of
>>the power adapter) and then replied, "Your adapter doesn't need to be
>>replaced." Go figure.
>>
>
> Don't let that automated web script bully you! If your adapter is the
> "Macintosh PowerBook 45W AC Adapter, Model Number: M4402." then it needs
> to be replaced, so call them up and insist they replace it.
>
> Also, when calling, be sure to get the name and extension of whoever you
> talk to. If they give you a hard time, ask for their manager.
Actually, if you look at Apples recall site it says powerbook G3's only
made during a certain period. That's why they asked for his Powervbook
serial number, so they could find out when it was made.
That was also not the only model of AC adapter that apple sold for the
Powerbook during that time.
--
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group
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