Ryan Coleman on 7/18/02 10:14 AM wrote: >> Yup, had this happen to my power adapter (TiBook, 3months old)) last Friday >> night. I went to the local Apple Store on Campus and they made me buy a >> second adapter, whilst taking care of the broken one over the weekend. On >> Tuesday Morning I was scheduled to pick up the fixed one, and I brought the >> new one along to return it. As it turned out they wanted to give me a brand >> new one to replace the broken one. This time I dealt with much more sensible >> gentleman and he simply reimbursed me and I kept the new adapter and just >> returned the box. Go figure. >> I hope you can get a replacement right away without shelling out the $80, >> even if it was only transiently. Principally I would not mind having a >> second power adapter, but then none of the standard Apple ones. I really >> love my TiBook, but the power adapter sucks big time (when will they finally >> introduce a more sturdy version with a angled plug). > > So, I just called FirstTech in Minneapolis. They will send it to > apple to have it replaced. 24-48 hours is the current turn-around > time. Hopefully my roommate will give me a ride to Uptown to do it > today. I could take the bus, but it is so gosh-darned humid out. UGH. > I am going to conserve battery now and use his gateway to do all my > sites. Wish me luck! (luck <g>). > >
I don't understand why you didn't call Apple right away if you have a warranty issue. When my iBook battery was determined to be bad, they sent a new one overnight, I think (maybe two day, it's been a while) and I sent the old one back in the box it arrived in. Apple paid the shipping and I didn't have to leave my office. I'd think they would be as accommodating with something as critical as a power supply. Heck, just over a year ago when my G4's keyboard went bad, Apple sent me a replacement for it overnight (told me to toss the old one). Again, I didn't have to get off my butt and suffer any heat or humidity (driving in a car without air conditioning). To date, when I've needed service, Apple has been very responsive and it has allowed me to continue developing these powerful glutes for long periods of sitting in front of the computer. -makmac -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
