On 6/19/03 3:42 AM, Andrew McCall posted: >I was looking for a replacement CDRW/DVD-ROM Drive, some more memory >and some replacement rubber feet for a Pismo laptop I bought from >eBay. After searching the web and reading recommendations on this list >I found everything I wanted could be bought at http://www.wegenermedia.com/ > >On the 20th May I ordered the parts and paid for the correct delivery >to the UK and paid straight away via PayPal. The money has been >debited from my credit card, by PayPal and I can see that in my PayPal >account that its gone to wegnermedia.com. I received receipts via >email and I was happy with the order. > >About 2 weeks ago I was starting to wonder where my delivery had got >to, so I tried to contact them. I emailed [EMAIL PROTECTED] a >detailed description of my order asking for an update. > >By Tuesday the 10th June I hadn't had a reply, so I sent another email >that day. > >I still haven't had a reply, I am without the items I ordered and paid >for. > >Has anyone here, or in the UK had any dealings with wegenermedia.com?
Problems with Wegener Media are not unknown on our PowerBook lists. The company has some downright weird policies -- you can order over the Internet, but you can only contact customer service by telephone. Not email. Not mail. Not fax. Only by phone. Until recently, the owner ([EMAIL PROTECTED]) was on our PowerBook lists, where he has consistently blamed the customer for every complaint made on the list -- and often gone on to threaten legal action against his customer and Low End Mac for allow such "defamatory" postings on the list. David Wedge is no longer welcome here. Low End Mac no longer links to Wegener Media deals in our weekly 'Book Review. We want nothing to do with them and cannot recommend doing business with anyone who so abuses their customers. -- Dan Knight, president, Cobweb Publishing, Inc. <http://cobwebpublishing.com> <http://lowendmac.com> <http://digital-views.com> <http://digigraphica.com> <http://lowendpc.com> <http://reformed.net> Sometimes I think the surest sign that intelligent life exists elsewhere in the universe is that none of it has tried to contact us. -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
