Oh? A CD design flaw. What was the flaw and what model we talking about ... ? I ask because many Mac users like to complain and whine, thing is, I don't believe that many of us realize how much better we have it. I run Linux, Classic Mac OS, Windows, and Mac OS X. Linux lacks the refinement most of us are accustomed to. Windows lacks the ease of use and the lack of hassle we are used to. And in our happy little world, many of us just forget. Makes it easier to complain. We do things like decide that design flaws exist on the basis that we had a bad experience of we read about it on the web, or someone I knew once told me ... Thing is, you call it a design flaw, when I called you on such a determination in your last post you then moved to saying it was an issue because a lay person understood it to be. Which by definition is a PR thing not a design thing. You call it a design flaw based on ... what? Your last post said you didn't have experience in the things it would take to determine information, yet you say again here that you determined there was a design flaw. Sounds fishy.

Second hand has its own issues. At least in my experience there is something to be said about warrantees. I don't tend to use much in the way of warrantees because I am a to it yourself'er, I have a bit of formal training, working on some more, and have been working in the tech support industry for several years now. I figure I have more time than money. But warrantees are a good thing. And no one is giving me a warrantee on the 4-8 year old hardware I have around in my workshop.

Couple other notes, large number of people is relative. Also, consider that similar symptoms may not be caused by the same root cause. Lastly, logically Apple would not save themselves much money or time by excluding the minority [in comparison to the total 860,000 iBooks sold during the affected years, the couple months on each end that Apple does not claim are included is pretty minor]. Therefore its only logical to conclude that Apple narrowed down the cause as accurately as they could and is not excluding the "large number of people" on purpose. Simply put, motivation is lacking.

David

On Jan 30, 2004, at 10:54 PM, Robin Ashe wrote:

No need to start flaming.

Of course they only cover certain models, which doesn't happen to include
the one my mom is having troubles with (as well as a large number of other
people).


Regardless, I wouldn't want a new Mac, I'd want an old one that has been
proven to be reliable. Of the 3 Macs my family has had that worked, all of
them that had no problems were second hand, the new one had a CD drive
problem (which was due to faulty design).


On 1/30/04 7:57 PM, "David M. Ensteness" <[EMAIL PROTECTED]> wrote:

Oh wait, thats what Apple did! Woohoo!

Oh and they said they would pay back anyone who had already paid for
the repair. Although I am sure Robin is mad they won't drive to each
individual house hold and give them a new Mac and $1,000.00.

David

On Jan 30, 2004, at 9:11 PM, Brandy wrote:

Solution!
Apple make or (aquire) all new reliable replacement parts, consumer
sends em in; get em fixed!  Everyone's happy!  No B.S., NO lawsuits,
NO higher prices!
Quite simple!
Brandy



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