When nothing is open and all applications (according to the dock) areDoes the help menu in the Finder says "Mac Help"? Have you checked, in
not open, and my menu bar has "finder" as the open application", and I
click "help", there be nothing in the resulting opened window. I have
Help's own red/yellow/green buttons, the left/right arrows, the little
house button, the "ask a question" field, and nothing in the white
area
below it. The left/right arrows are black, but go nowhere. Clicking
the little house takes me nowhere. When I type anything in the "ask a
question" field and hit "enter", nothing happens as a result.
I'm using Panther on a 17" PB 1.5GHz. My iMac DV400 also is running
on
Panther. On my iMac, it works fine. I close all apps, click "Help",
and get the usual stuff filling in the big white space: the big X on
the left half and a few links on the right, such as What's New, etc...
Help
Viewer, what is in the "Library" menu? any "Mac Help" there? If so,
what
happen if you select it?
I selected "Mac Help" under "Library", and the Mac Help window filled in as it should. I clicked here and there, and it works fine. Yeah! I quit it, then opened it again, and it was blank again, requiring me to go up to the menu and select it again! Thanks for helping me get access to it, but any clues as to why I have to add the extra step?
Dunno. As an experiment, you might want to quit Help Viewer. Then, going in
your home directory, go in 'Library', then, inside 'Library', 'Preferences'
and retrieve the files named 'com.apple.help.plist',
'com.apple.helpui.plist' and 'com.apple.helpviewer.plist' and take them out
of the Preferences folder. Then, try again and see if that helps.
Since I didn't know what a home directory was, I did a search to find 'com.apple.help.plist'. (Now I know what my home directory is.) Yes, it did help. It seems to have fixed the problem. I clicked a few links, did a little search, and all is well. Thanks! Now, what do I do with those three files that I took out of the Preferences folder? They are sitting on my desktop at the moment.
One more question: Zinio reader opens at startup. I rarely use it. I thought I'd take it out of the Startup Items folder (OS 9 thinking) but I can't find such a folder. I checked Zinio's preferences, but the startup mentioned there seems to refer to when Zinio starts up rather than when your computer starts up. Any recommendations?
Claire
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