You're right, that's not what I wanted to hear, but then I wanted straight answers, not happy fluff. I don't know what the local lemon laws are, but I've heard of them. This is definately not my first mac by any means, I've been a long and devoted mac fan since I was a little kid. However, the last time someone in my family sent in a computer to applecare was my families old IIsi, which failed for the same reasons as my iBook originally did, and when it came back we were amazed at the difference (the computer still runs perfectly to this day, though it sees no use lately) I've had (as mine or as a family computer growing up) a IIc, IIsi, 7100/66, 5300cs, 1400/166c and the most recent (besides the iBook) is an iMac DV SE, which is still a strong workhorse. They've all been outstanding machines, and this is the first real problem I've had with applecare, but at least they are taking care of it (unlike Compaq did with my presario). As I said before, there are alot of good things happening here with this situation, my only problem is that I'm being forced to deal with someone elses poor production and inventory planning. I also realize we live in a time where inventory is kept at or below minimum to reduce coporate costs, but that line of thinking also leads to problems like these. I do need the computer- all my appointments, addresses, music etc are on there, and it handles 90% of my schoolwork (including notes from lectures and audio recordings from lectures). I still have the old 1400, but it won't do the job that this iBook did, and I want it back. Brian
On Tue, 25 Jan 2005 07:18:19 -0500, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > On 1/24/05 10:13 PM, "Brian Rule" <[EMAIL PROTECTED]> wrote: > > > > So, once again, I'd like to know, how long should I continue to wait > > like this for a product I paid for months ago? Is there truly nothing > > I can say or do about this as the service rep told me this morning? > > > You aren't going to like the answer to this: Unless your state has a lemon > law that specifically includes time out of service as well as other > descriptions of a lemon there is little you can do but complain to Apple > whenever your blood pressure needs pumping up. > > Personally, I recall a time in the 90's waiting nearly 4 months for the > repair of my LaserWriter because the logic board was unavailable. I ranted > and raved, my local dealer ranted and raved, and in the end it was repaired; > no sorry, no here's a discount coupon for your next purchase, no > understanding that without the printer I had to buy another because my > business required it. At least my dealer cushioned the blow. > > david > > > -- > G-Books is sponsored by <http://lowendmac.com/> and... > > Small Dog Electronics http://www.smalldog.com | Refurbished Drives | > -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | > > Support Low End Mac <http://lowendmac.com/lists/support.html> > > G-Books list info: <http://lowendmac.com/lists/g-books.html> > --> AOL users, remove "mailto:"; > Send list messages to: <mailto:G-Books@mail.maclaunch.com> > To unsubscribe, email: <mailto:[EMAIL PROTECTED]> > For digest mode, email: <mailto:[EMAIL PROTECTED]> > Subscription questions: <mailto:[EMAIL PROTECTED]> > Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> > > --------------------------------------------------------------- > iPod Accessories for Less > at 1-800-iPOD.COM > Fast Delivery, Low Price, Good Deal > www.1800ipod.com > --------------------------------------------------------------- > > -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:G-Books@mail.maclaunch.com> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---------------------------------------------------------------
