Hi Jim,
Sorry to hear about your unfortunate experience. I would suggest that
you send a letter along with copies of any communication exchanges to
your Attorney General's office. Some states have a consumer fraud
division. Also, IIRC, the FTC maintains a consumer complain division.
Where is Mac Mall located? Send a letter along with copies of any
communication exchanges to the Attorney General in Mac Mall's home
state. Be sure to include the offer. If you really want to take the
matter further, go to small claims court.
Is there any way you can get New York state involved? Was your
product shipped from a warehouse in New York state? What about the
free merchandise? Did any of it come from New York state? New York
state has an excellent consumer protection division. When Compuserve
tried to shut off our service, we sent a letter to consumer
protection division. In less than 45 days, we had a full refund from
Compuserve and we were released from our service contract.
Good luck.
cheers,
Michael
On Aug 12, 2005, at 5:31 PM, Jim Dynes wrote:
Several months ago I bought an Ipod (20) gig. I was promised
several free items through mail in rebate. One of these things was
a carrying case. When I received everything I didn't get a carrying
case. I just got a rubber sleeve. The promotion said carrying case
& the invoice I got said rummer sleeve. I called & complained &
they said that was all I was going to get and they weren't going to
make good on their promotion.
Several months went by & I never received my rebate that I was
promised. I called again & they said that since I complained they
wern't going to honor my rebate.
I dealt with Rithy Vu.
I strongly advise you to take your business elsewhere. A company
that practices false advertising isn't worth the trouble not to
mention getting ripped off.
--
Jim Dynes <[EMAIL PROTECTED]>
Albuquerque, New Mexico
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