From: Bruce Johnson <[EMAIL PROTECTED]> Subject: Re: 12" Powerbook G4: an AppleCare and AppleStore assesment Date: Sun, 9 Oct 2005 14:31:10 -0700
On Oct 9, 2005, at 10:18 AM, Tobias Strohe wrote: > Some general venting: If Apple wants to get out of their low market > share they need to improve their service to what it used to be. Don't > hire arrogant, half-wits as geniusses, I'm guessing you haven't dealt with any other computer company's support lately. With Dell you get the same nonsense, only it's in a Bangalore accent. Called in a system with an obviously broken HDD. (making clunking noises, system boots up and says "No HD Found") The tech kept trying to tell me to re-install Windows first. I'm not defending Apple's actions here, but trust me, the grass isn't at all greener on the other side of the fence. There's a reaosn people throw away PCs rather than fix them. The only good service I've ever gotten on the PC side is though Gateway, and then though their corporate service only; I've dealt with their consumer stuff a couple of times. Yeeeuch! -- Bruce Johnson Bruce, I completely agree, I just was trying to say that I could get the same crappy service from Sony (personal experience) and Dell (as I have heard, confirmed by you.) It worries me however, because this can be very dtrimental to our "favorite" computer manufacturer. I will draw conclusions as suggested by David and definitely not shop at an Apple store again, but what will a "switcher" do? Thanks all for your responses, the Apple reseller is a great suggestion, however they are not that easy to find these days thanks to Apple driving them out of business (my old Apple reseller quit). I will try Firewire mode as well ... Tobias -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:G-Books@mail.maclaunch.com> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> --------------------------------------------------------------- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---------------------------------------------------------------
