Amber Rhea wrote:
> Lincoln Dunn <[EMAIL PROTECTED]> wrote:
> >
> >> Sorry. Contact Que, if they might help.
> >> George
> >>
> > Good luck with them -- they appear to have almost the worst customer service
> > on the planet, in my limited experience with them.
> >
> > It sounds, Amber, like you have a hosed laser, unfortunately.
> >
> > Lincoln
>
> That's what I was afraid of. :P I doubt Que would have been of much help
> anyway, because I bought the drive second-hand (from Ebay).
>
> Oh well...
Amber,
I have used Que products for years. Their tech support is fine. They even
warrantied a drive that was 1 year past it's due date. On the few occasions that
I have had to call Que, I got a tech in less than a couple of minutes, and an RMA
in less than 5. Call them and see what happens.
--
==============================================================
Kyle H. Hansen
Apple Certified Technician
Apple Solution Expert
Macintosh Server Administrator
[EMAIL PROTECTED]
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