That's all I need to know. No Maxtors for me. I was over at CompUSA today
looking at a Maxtor 160 GB Firewire drive for $400. The store has a 14 day
return/exchange policy, or you can give them an extra $30 and extend that
return period to two years, but if Maxtor is that kind of a company, I
think I'll stick to IBM drives. I've already got a couple of them and
they've always been rock-solid reliable (knocking on wood).

Tom

At 12:32 AM -0600 07/29/2002, Philip Stortz wrote:
>it was a new drive, it was specifically listed by model number on
>maxtor's web page as being covered by their "no quibble" warranty, it
>took several months, emails, and phone calls to beat a drive out of
>them.  the initial response was that they didn't make that model drive
>anymore so they couldn't help me!  they made no offer of any sort other
>than threatening to sue me at one point.  ymmv, but in my case they were
>bung holes all the way.
>
>Eric Bland wrote:
>>
>> Philip Stortz wrote:
>> >most makers have been terrible about caring once it's out of
>> >warranty, or have simply given people more garbage drives under
>> warranty
>> >until it wasn't the makers problem any more.
>--------
>> Disks have a known (limited) life span--you know what the warranty
>> length is when you buy (or you should) and no complaint when you exceed
>> that time.
>---------------



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