Reputations aside, and no offense to Kyle. I have a hard time believing that
Norton would continually release a repair utility that doesn't work, or
causes more problems than it fixes (especially since myself and others have
had good success with it).

1) Norton Utilities and Antivirus for Windows are both well respected in the
tech community. While few techs like the Utilities installed on a Windows
system (it causes crashes, similar to its behavior on a Mac when all
components are installed), many do use it to repair the registry.

2) It makes no economical sense for them to release a utilities suite that
doesn't work (the little bits of "fluff" don't count, as they are not what's
sold). It's not like they sell hard drives, or computers, or on-site tech
support. What would they gain, except for a lot of lawsuits.

3) No one would buy or recommend it, no techs would use it and it would die
shortly. As is, several people on this list use it regularly. I, myself have
no qualms about recommending it to others. I know of several techs who swear
by both the Win and Mac versions, and stand by its usefulness. Though the
company I worked for last was small, every tech carried a copy of both
wherever they went. It was often the first thing used on a client's
computer(s).  

My experience has been that if a disk utility screws up a drive (or the
software installed on it) then there was usually something else going on.
Either the drive was failing (or some other hardware issue), the utility
itself was corrupted (can be a corruption in RAM too), or it was being run
on the startup drive or the drive it was installed on.

I've said it before, and I'll say it again. The ONLY utility I've ever
personally had screw up a drive was Diskwarrior.

The worst thing I've seen happen with Norton was when someone tried using a
copy of v3 on an OS 9 drive. Of course, Crash Guard can cause problems and
Disk Light causes type 1 errors, but you don't need to install those.

> I can back Kyle up on this. I know his reputation. I used to work for
> Computerware in the Bay Area, and I have seen dozens of Hard Drives get
> wacked by Norton. Norton also killed one of my drives, and as a result
> I lost all my data. Norton is evil. Use Disk Warrior.
> 
> Cheers,
> 
> Aaron Willems
> MacCSE
> 
> On Saturday, March 22, 2003, at 08:44 AM, Kyle Hansen wrote:
> 
>> As an Apple Service tech working for a large service provider I can
>> attest
>> to the fact that Norton Sucks.  I have had (over the last 4 years or
>> so)
>> literally HUNDREDS of drives killed in varying degrees by Norton, and
>> literally HUNDREDS more where the customer was complaining of a various
>> array of problems that were immediately resolved by removing all Norton
>> related files from their Hard Disk.
>> 
>> Kyle H. Hansen
> 

Hamlin
http://hamlin.artistfolios.com

'I pledge allegiance to the flag of the United States of America, and to the
republic for which it stands, one nation, indivisible, with equality liberty
and justice for all.'


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