At 9:10 AM -0700 01/03/2006, Bruce Johnson wrote:
On Jan 2, 2006, at 7:04 PM, [EMAIL PROTECTED] wrote:
I have to prepare my clients. One cannot tell a company that's
sitting at the end of their ROI (return on investment) cycle to
just ... wait. That's how you loose customers.
No, this is how you're honest with them. If you think that's going
to cause you to lose them, well, then they're idiots. THIS IS WHY
THEY HIRE YOU! To tell them to "Hold on a moment, there's a big
transition going on, you may want to put off the purchase a few
months to see how things shake out."
Ok. To clarify: *I* won't lose the customers; I have good
relationships with them etc. The issue is seeing them move away from
Macs (below).
Or point 'em towards Wintel systems. You'll have guaranteed
employment if you do support, too. At least from the ones who
forgive you.
I guess that's part of my difficulty. I *like* Macs. I don't want
to do wintel support. It pains me to help a customer buy a peecee.
What good is a career doing something you hate?
ROI is not a hard and fast rule, their old computers don't abruptly
stop working.
Usually. But, LOL, in one case, they do sortof! The hardware is
from a gov't pool, provided during the proposal and 1st milestone
(proof of concept). Full contract award occured on 12/29. We were
informed the pool h/w is going to be shipped to the next prop job on
4/28. So we have until then to replace it all! 200+ seats and some
servers (oh boy! Let's go SHOPPING!). They've been head-scratching
over this ppc vs x86 issue for months; prelim builds on x86 OS X were
sad. Couldn't actually order anything until the award hit. Now it's
time to make the specific decisions and cut PO's.
If they absolutely have to have a new Power Mac now, tell 'em to
buy: Intel systems are probably at least a year off. If they're
looking at Mini's, tell 'em to wait. Two weeks ain't going to kill
'em. If their business needs new equipment right now, tell em' to
buy it right now. There's nothing wrong with the existing lines from
Apple.
ya. That's pretty much the plan I've recom for the above customer.
Also recom hedging bets by getting some x86 boxes to run a *nix on
for some parallel development.
The guesswork still isn't making anyone comfortable...
fwiw,
- Dan.
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