Hi Michael, Michael wrote:
It's not a matter of thinking we're superior, but of having had our eyes opened to infinite possibilities, while Mickeysoft keeps adding more blindfolds. You have to understand, I've watched computing go from a fully stocked, fully equipped gourmet kitchen to a McDonalds drive-thru. My reply: Well, as a Linux user myself I certainly understand where you are coming from. I've been there done that, and there is no argument from me that Linux gives the power user "infinite possabilities" so to speak. Although, I will admit I'm not as much a fan of the Linux shell environment as I am with using the Gnome graphical desktop. I am much more comfortable in a graphical user interface and tend to use that more than the shell. Although, I had Unix admin courses in college, and know my way around the Bash shell pretty well. However, that's not really my point. The thing I wanted to stress, the point I wanted to get across, is the majority of computer users are not power users in any way, shape or form. I work in the private sector as an independant tech support person/computer programmer, and many of the cliants who call me for help are fairly inexperienced computer users. It might be a middle aged couple who just perchaced their first computer from Wal-Mart, Best Buy, etc for the soul purpose of reading/writing e-mails, getting on Facebook, and more or less staying in touch with their kids who have grown up and moved away from home. Such people aren't interested in hearing about how they can type a long string of commands and find out how many mp3 files they have on their computer or to print out a list of music tracks etc. Most of the time the computer is a glorified web browser/e-mail client. Nothing more and nothing less. What I'm talking about basically is Mr. and MRs. Smith who are comfortable with what Microsoft is doing because that is all they know. For example, the most common issue I have with cliants is security related issues. Most people don't know spit about system security. Especially, if they are new to computers. They aren't aware of viruses, spyware, trojans, addware, and all the other garbage that infects millions of Windows PCs daily. I usually get called to go out on site to clean up the mess. I've seen enough of messes like that to not hold any respect for Microsoft Windows, and think the operating system is a piece of trash. However, I don't believe it is my place to start in on my cliants about their choice in operating system. What I do is make suggestions and let them pick up the ball or not. For example, I come in, install a screen reader like NVDA on the computer, use a free antivirus program like AVG, clean up the mess, and then sit down with the family and discuss security options. I of course give them a list of good antivirus programs, spyware cleaners, and things like that. However, I also mention there is another operating system like Linux that is more secure, and if they want me to install and train them for the OS I would be available to do it. Those who seam interested ask me to show them what Linux looks like and I boot my laptop, log into Gnome, and show them what a fully operational Linux PC can do from Gnome. I'll show them some of the flagship applications like Firefox, Thunderbird, Evolution, Open Office, Totem Movie Player, etc. The one thing I don't do is come in acting like this is superior than Windows, but treat it as a possability or option. People are more receptive of that approach rather than the Linux guy who starts bragging how great and awesome his favorite operating system is. A big reason for that is Mr. and Mrs. Smith isn't necessarily interested in the same things you and I are. Here is a case in point. Let's create an average couple called Mr. and Mrs. Smith. Mr. Smith uses the computer to read the news paper online, checks the latest sports scores, maybe reads the weather report, and copies his cds/records to mp3s. Mrs. Smith likes to get on Facebook, share pictures with her family, sends and recieves cookbook recipes with her grown daughters and girlfriends, and plays games like Solitaire, Freecell, Hearts, and Mahjong. Admitedly these are general activities that Windows and Linux can do equally well. If they like to use open source applications like Firefox, Thunderbird, Open Office, etc it doesn't really make that much a difference weather it is running on Windows or Linux from a general operational standpoint. So how are you going to convince the Smiths, just your average American middle aged couple, that Linux is better for them? Well, to begin with I don't start off by telling them all of the things I personally like about Linux. I'm admitedly an advanced power user so there are certain aspects about the OS I like that would not be of any interest to Mr. and Mrs. Smith. I like the fact the operating system is fully open source, I can modify any application, recompile it, and fully create a customized OS from the ground up. That is something that is certainly of interest to me, but would be of no use to a non-programmer. Especially, to a couple just looking for normal day to day activities like playing card, board, and puzzle games and chatting online. So talking about that with Mr. and Mrs. Smith is absolutely the wrong approach. Also like you I know my way around the shell. Although, I prefer the Gnome graphical environment I often will exit Gnome, drop into the Linux shell, and work in the shell with Speakup. I'm aware of the fact that the shell is hundreds of times more powerful than any graphical windows interface, and certainly do take advantage of it when I want to. However, since I know Mr. and Mrs. Smith, like most people, only know Windows so that is what they expect to see. They want to see the flashy graphics and a user friendly point-and-click interface not a shell prompt. So what I do is change my tact. I explain Linux to them in terms that they might understand, in terms of how it would benifit them personally, and not from my own experience. I might point out that some of the apps they are using like Firefox, Thunderbird, etc are available on Linux so that makes the learning curve a bit easier. If they have something like MSN Messenger or AIM I'll show them Pigeon Instant Messenger for Gnome that can handle most chat protocols, and that is fairly familiar to what they are already using now. If Mrs. Smith wares glasses and has troubles seeing the screen I might show her Orca and the Gnome magnifier to help her see things clearer. I might show them the Gnome Art website where they can download wallpapers, desktop themes, etc to change the look and feel of the operating system visually. That's a big hit with sighted people because there are some extremely pretty desktop themes available for Gnome. I'll explain to them the difference in cost in owning and maintaining Microsoft Windows and Linux. I will discuss how Linux security is better and that it is much less likely to have problems with viruses, spam, trojans, worms, addware, and so on. This I feel is a much more convincing argument because it takes them where they are right now, and compares the differences fairly and I don't try to come off like Linux is the absolutely greatest software on earth. Instead I let them come to that opinion on their own. Michael wrote: I hate to see crooks prosper. My reply: Yes, I don't think anyone who really knows what Microsoft is up to likes them too much for their business practices. I certainly don't but I consider myself an educated computer user. Using Mr. and Mrs. Smith as an example here they are far too easy to be confused by tech talk, and what Microsoft is doing sells. If Microsoft takes windows 7, puts a newer flashier user interface on top of it, and sells it as Windows 8 they'll buy it because it looks new and they'll believe they got something different. Even though it might be just the same old thing with a few bug fixes, in new packaging, and sold for $200. That's how business works unfortunately. Its crooked, dishonest, and not really fair, but as long as people remain in the dark about it Microsoft will continue to make Billions of dollars on their product. Other operating systems like Linux aren't in it for prophet so there is no need to try and con anybody into buying their product. The one reason Linux hasn't grabbed the market share though is because they aren't agressively advertising their product like Microsoft, and they haven't been able to get all the sweet manufacturing deals to ship their operating system on PCs. One of the only ones I know who does this is Del who has an agreement with Ubuntu. Plus there are some smaller less known PC manufacturers who custom build PCs with Linux on it. Still Linux hasn't been able to grab the public attention even though the OS is worth more than the cost to own it. This all brings me to my point. When you try to talk to Mr. and Mrs. Smith they often have some really tough questions to answer. Here is some of the questions I've been asked. If Linux is as good as you say how come allof the computers at the store only have Windows? How come I never heard of Linux before? Will my friends and I be able to exchange e-mails if I use Linux? Where can I buy games for Linux? As I said these kinds of questions are rather typical. They are often uncertain about Linux because to them it is not a big name brand product. They are afraid if they switch to Linux they'll not be able to run this or that piece of software, or be able to find quality games for their OS etc. All are fairly good questions/concerns, and it requires a lot of educating. Usually, if it isn't something specifically for Linux like some special greeting card program the wife has I'll have to show them a Windows emulator like Wine or Win4Lin and try the software out to see if it actually works with the emulator. If it does they are set. If it doesn't they tend to get less interested in Linux. Either way because Linux is not a big name operating system, there aren't Linux PCs sitting side by side with Windows PCS on the store shelves, it is easy to assume it is infurior. Most people tend to buy name brand products not because they are better but because that is what everyone else does. I tend to call this the follow the leader principle. For instance, back in the early 1980's, perhaps around 1984 or 1985, when Madonna was a rising super star there was a common fad I want to call Modonna Mania. I certainly knew who Madonna was, and probably everyone did who watched MTV. Thing is I remember for a long time everywhere I went with my parents like the mall, super market, etc I could pick out Madonna's fans just by the way they were dressed. I can remember constantly seeing young women, perhaps high school to coledge age, dressed in the exact same outfits Madonna was seen in straight down to the boy toy belt buckel Madonna frequently wore. Quite a few had blond hair making me think many probably died it. When she died her hair black for the Like a Virgin album quite a few girls died their hair black too. I'm sure Madonna kept hair die companies in business just by the way she colored her hair. Lol! This kind of behavior isn't exclusive to young women crazy about some super star they want to imitate either. I've seen full grown adults do similar things when buying products. Oh, it isn't as obvious as dressing up like someone popular, but they buy products and services based on popularity more than anything else. My brother-in-laws purchaced a new Droid phone not long ago, and the next time I saw my father-in-law he purchased a Droid phone also. There wasn't anything wrong with the cellphone he had, but after seeing the phone his sons had he wanted one to. That's how trends get set in the marketing world. Basically, what I'm getting at is that on some basic level we do not like to be individuals. We as a race, species, like to imatate others we see as our betters. Sometimes that might come out as dressing like someone popular, or we see what someone has and want to keep up with them by purchasing the same products they have. Market trends tend to be based on getting to people first, hit the market with constant advertisement telling them how much better your product is, and once a large majority of people take the bate, so to speak, a lot of undecided people will just follow the croud wherever it leads. Cheers! --- Gamers mailing list __ Gamers@audyssey.org If you want to leave the list, send E-mail to gamers-unsubscr...@audyssey.org. You can make changes or update your subscription via the web, at http://audyssey.org/mailman/listinfo/gamers_audyssey.org. All messages are archived and can be searched and read at http://www.mail-archive.com/gamers@audyssey.org. If you have any questions or concerns regarding the management of the list, please send E-mail to gamers-ow...@audyssey.org.