[EMAIL PROTECTED] (Scott Robert Ladd) wrote on 28.05.05 in <[EMAIL PROTECTED]>:
> Uros Bizjak wrote: > > At this point, I wonder what is wrong with Bugzilla, that those > > programmers don't fill a proper bug report. > > In my experience, people don't file Bugzilla reports because it feels > impersonal and unresponsive. The form is not very user-friendly (as in > friendly to users of GCC, not its developers.) This is pretty much incomprehensible to me (NOT a gcc developer, but a gcc user - that is, a programmer). "Feels impersonal"? And this is supposed to be a *problem* with a bug reporting system?! We're not talking about a trouble ticket system for a matchmaking agency here, are we? I certainly don't expect technology in general to feel personal. And in fact I thought the problem with the mailing lists *was* that they got too personal. Unresponsive? I thought the whole point was to avoid responses (in the mailing list)? Sorry, but this really does not make any sense to me. As for the user friendlyness of the forms, well, all I can say is that they're certainly not optimal, but they're at least in the upper 30% of forms in general one encounters on the web - and that includes non- technical stuff. In fact, forms for non-technical stuff are usually especially bad - presumably because the authors have less understanding of the technology involved. MfG Kai
