Hi Scott, Thank you for contacting us. This is actually a known issue; the connection times out after several minutes, but the custom track loading is still being processed. We are currently working on a fix for this problem.
Please contact us again at [email protected] if you have any further questions. --- Luvina Guruvadoo UCSC Genome Bioinformatics Group On 8/30/2011 3:54 PM, Scott J. Diede wrote: > Hi, > > I wanted to let you know of a potential bug. When I attempt to upload a .bed > file that is compressed with gzip, it starts loading, but then hangs. The > interesting thing is that if I wait about 15 minutes, and then close the > window and go back to the UCSC genome browser website, I can see the uploaded > file under the custom tracks. I am attempting to upload a .gz file that is > ~28 MB and when it is uncompressed it is ~870 MB. I am using Mac OS X Lion > and tried to upload via Safari 5.1 and Firefox 6.0 and have the same problem. > Using a Windows 7 emulator (VMWare Fusion) , it also happens using Internet > Explorer. I also tried compressing the file using a different method (.bz2) > but also had the same problem. Thank you for any help you can give me. > > Best regards, > Scott > > > > Scott J. Diede, MD, PhD > St. Baldrick's Foundation Scholar > Fred Hutchinson Cancer Research Center > 1100 Fairview Ave N. > Mailstop c3-168 > Seattle, WA 98109 > > > > > > > > > _______________________________________________ > Genome maillist - [email protected] > https://lists.soe.ucsc.edu/mailman/listinfo/genome > _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
