Hi Luvina,

Resetting the session seems to help, thank you! But what caused this conflict 
in the first place? If it's something on the server side then I would certainly 
love to see it fixed since users tend to utilize Genome Browser for many 
different tasks simultaneously, this is a very common usage pattern and such 
conflicts are rather annoying.

--Ivan

On Friday, March 02, 2012 01:21:52 PM Luvina Guruvadoo wrote:
> Hi Ivan,
> 
> Have you tried resetting your cart? This can be done by clicking on the
> "Click here to reset" link from the Genome Browser Gateway. If you are
> still experiencing difficulties, please email us again at
> [email protected].
> 
> Regards.
> ---
> Luvina Guruvadoo
> UCSC Genome Bioinformatics Group
> 
> On 3/1/2012 10:12 PM, Ivan Adzhubey wrote:
> > Hi,
> > 
> > I am trying to figure out how to construct a valid URL to link from my
> > web page directly to a Genome Browser gene/transcript description page.
> > On-line documentation only describes how to link to a graphical locus
> > view but I would prefer to be able to reach text pages with detailed
> > annotations instead. Is this even possible? So far, I came out with the
> > following URL:
> > 
> > http://genome.ucsc.edu/cgi-
> > bin/hgGene?hgg_type=knownGene&db=hg19&hgg_gene=uc003kfr.4
> > 
> > However, when attempting to follow this link I usually receive the
> > following error message instead of gene description page:
> > 
> > getCurGenePred: Can't find select * from knownGene where name =
> > 'uc003kfr.4' and chrom = 'chr5' and txStart=78073036 and txEnd=78282357
> > 
> > Sometimes, if I go to the graphical browser page first and then try the
> > same direct link it suddenly works as expected.
> > 
> > I would appreciate any help.
> > 
> > Thanks,
> > Ivan
> 
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